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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Starts from $19/Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 271-280 out of 1809

CH

Chris Hartley

03/27/22

5 out of 5

5 Star customer service

I've used powtoons for a little over four years now and anytime I've required their help they've been really quick to respond. On my most recent issue their customer service team replied the very same morning and resolved my query ... on a Saturday! Kudos to Powtoons and the team for providing super quick support on a weekend!

AD

Adnan Daniel Al Dabbas

03/26/22

5 out of 5

All went well

Date of experience: March 27, 2022

T

아이틴 TV

03/25/22

5 out of 5

After thinking about many YouTube video…

After thinking about many YouTube video production tools, I tried the Pawtoon product, and it was an excellent solution that even non-professionals could use easily. I wish you endless development. Thank you.

R

Rane

03/23/22

5 out of 5

Awesome Help

Quickly helped me, and helped me with what I needed help with.

M

Mary

03/23/22

5 out of 5

Fast feedback

Good customer service. They got back to me quickly and fixed my issue. :)

N

nerdypeachmango

03/22/22

5 out of 5

Customer Service is fast and always helpful

Anytime I see any bugs or have a request, the Powtoon Customer Service team has been quick to respond to my emails and inquiries. Kenny from Powtoon helped me find a work around to my issue and he was super speedy in his responses! Thanks Kenny!!

WZ

Walking Zoomies

03/22/22

5 out of 5

Prompt service and response

Prompt service and response! My issue was resolved in 2 days. I’d recommend Powtoon to anyone’s presentation needs! Thank you to the customer service team! Kudos to your teamwork!

GD

Gabe D

03/22/22

5 out of 5

They were able to answer quick

They were able to answer quick, and was able to deactivate my account

VQ

Vidisha Quarisa

03/21/22

4 out of 5

Frienldy and efficient

Powtoon Customer Service is friendly and efficient. They answered me back swiftly.

D

Dougie

03/20/22

5 out of 5

Great service and video software

Great tool for videos and presentations. Great customer service also.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].