9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 261-270 out of 1809
AA
Andrei Arghirescu
04/06/22
Kenny was very prompt in his support…
Kenny was very prompt in his support and solved my request in a very professional manner.
SZ
Smissing Ziyu
04/06/22
Kenny has been the most helpful and…
Kenny has been the most helpful and swift with his responses. He deserves a raise.
AD
Amy Dotson
04/05/22
The support team is terrific.
Support team is terrific. Very helpful, I can either find the answer in the KB or I send them a quick question and get a quick response.
T
Tim
04/04/22
Great reactivity
Great reactivity, even on Sunday, transparency and understanding
LN
Liyana Naznim
04/04/22
Quick response, very helpful
The responses are always very quick, and the people in the support team have always been helpful. Keep it up!
PX
Ping Xuan Goh
04/03/22
Great and helpful customer service!
I have a great experience with Joane when I have trouble with my subscription. She replied me really fast in terms of helping me with the subscription issues + refunding the money.
GR
Greg Rose
03/31/22
Was getting errors on a PowerPoint…
Was getting errors on a PowerPoint export from my Powtoon which exported OK as an .MP4. My email to Support was answered within minutes, suggesting I try a lower res on my PPT export, that worked perfect and the PPT looks great even at the lower res.
S
Samuel
03/28/22
Powtoon Customer Support Service - prompt reply and kind assistance
I have recently asked for a refund concerning the automatic renewal of my subscription to Powtoon's Education Student plan. I am glad that their customer support service replied promptly and acceded to my request. I must take this opportunity to thank them for their kind help. Very good attitude throughout our conversation by the way! Keep up the good work!
JG
Jermaine Gerard
03/28/22
My Powtoon trouble
I was having trouble with loading my powtoon in the powtoon studio and they quickly helped me solved it.. Thanks Powtoon!
TE
Thorsten Enderlin
03/27/22
Highly competent and solution…
Highly competent and solution orientated customer support, much appreciated!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
