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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Starts from $19/Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 151-160 out of 1809

ID

Ivonne De la Torre Torres

09/25/22

5 out of 5

Refund

The agent helped me, he was very efficient!

ID

Ivonne De la Torre Torres

09/25/22

5 out of 5

Refund

The agent helped me, he was very efficient!

פכ

פנינה כחלון

09/25/22

4 out of 5

Solving a problem with the POWTOON team

I contacted the POWTOON team after they upgraded their site in the middle of my work, and so many things I did became PRO and now cost money. I contacted in order to ask for an explanation of the matter and asked them to help me because my work was destroyed. They got back to me quickly, after each email, I immediately received a reply email. The problem is that at first they didn't understand me and didn't accept my words, but after repeated emails of explanations, they agreed to give me a ...

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N

Nina

09/20/22

5 out of 5

Easy refund process!

Date of experience: September 21, 2022

N

Nina

09/20/22

5 out of 5

Easy refund process!

Date of experience: September 21, 2022

JM

Jenny Maury Niebles

09/18/22

5 out of 5

I bought a licenses under an incorrect…

I bought a licenses under an incorrect username, the costumer services answered me fast, and found a solution to activate the license with the correct username a gave them Powtoons never stop contact me until they solve my problem. Thanks

TT

TothBe Treinamentos

09/18/22

5 out of 5

I had a great support from Jenny and…

I had a great support from Jenny and Adam to reniew the subscrpiton.

JM

Jenny Maury Niebles

09/18/22

5 out of 5

I bought a licenses under an incorrect…

I bought a licenses under an incorrect username, the costumer services answered me fast, and found a solution to activate the license with the correct username a gave them Powtoons never stop contact me until they solve my problem. Thanks

TT

TothBe Treinamentos

09/18/22

5 out of 5

I had a great support from Jenny and…

I had a great support from Jenny and Adam to reniew the subscrpiton.

RC

Ranjana Chhabra

09/16/22

5 out of 5

I love the tool .

I love the tool .. simple to use and provides access to professional themes and vectors etc Above all I loved the support from the team !