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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Starts from $19/Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 161-170 out of 1809

RC

Ranjana Chhabra

09/16/22

5 out of 5

I love the tool .

I love the tool .. simple to use and provides access to professional themes and vectors etc Above all I loved the support from the team !

M

Maria

09/13/22

5 out of 5

Great support

All staff were friendly and helpful throughout the whole process of renewal. Met with payment problem as we had just been issued a new corporate card, couldn’t update the card info on payment side. Kenny and staff were patient and polite enough to clarify things on our side and provided solution at the end.

M

Maria

09/13/22

5 out of 5

Great support

All staff were friendly and helpful throughout the whole process of renewal. Met with payment problem as we had just been issued a new corporate card, couldn’t update the card info on payment side. Kenny and staff were patient and polite enough to clarify things on our side and provided solution at the end.

AM

Anika Meyer

09/11/22

5 out of 5

Impressed with the quick and friendly assistance of the Powtoon Support Team

So impressed with the quick and friendly response from the support team of Powtoon. They assisted me in refunding my subscription after my account was accidentally renewed. Thank you for your assistance. So grateful!

AM

Anika Meyer

09/11/22

5 out of 5

Impressed with the quick and friendly assistance of the Powtoon Support Team

So impressed with the quick and friendly response from the support team of Powtoon. They assisted me in refunding my subscription after my account was accidentally renewed. Thank you for your assistance. So grateful!

RD

Rebecca Dowling-Fox

09/09/22

5 out of 5

Kenny was extremely helpful and…

Kenny was extremely helpful and responsive.

RD

Rebecca Dowling-Fox

09/09/22

5 out of 5

Kenny was extremely helpful and…

Kenny was extremely helpful and responsive.

A

Albalisa

09/09/22

4 out of 5

Ron quickly replied to my problem

Ron quickly replied to my problem: I cannot hear the audio into my YouTube video.The solution has been tried..Ron was kind and professional.

SS

Sophy Scott

09/07/22

5 out of 5

Polite and friendly team

Volodymyr was very helpful and polite - and gave an answer to my question within 20 minutes.

SS

Sophy Scott

09/07/22

5 out of 5

Polite and friendly team

Volodymyr was very helpful and polite - and gave an answer to my question within 20 minutes.