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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Starts from $19/Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 141-150 out of 1809

M

MARIA

10/11/22

5 out of 5

GREAT SERVICE

THEY ARE FAST, KIND AND VERY HELPFUL

TH

T&D HAHO

10/11/22

5 out of 5

Nice CS!

Kenny is very sincere and nice! Very responsive and quick responding time!

C

customer

10/09/22

5 out of 5

The Customer Service Department at…

The Customer Service Department at Powtoon was very helpful and responded very quickly to our request and resolved the matter.

GJ

Gerald José F

10/02/22

5 out of 5

"Advantages of using Powtoon to present a story interactively."

What do you like best about Powtoon? One of the most attractive elements is that we can start using Powtoon without the need to have knowledge about the use of the tool since its use is very intuitive, and if you have used another type of animation software, Powtoon will surely be very familiar to you, in addition to being able to use it in the cloud, which means that each change and each update is saved directly, which minimizes the loss of information.

CA

Christ Avenir

09/28/22

5 out of 5

They are very helpful

They are very helpful, but i hope my issue will be solve soon. Thank you

AU

Anonymous User

09/28/22

4.5 out of 5

"Excellent Video Creation Tool"

What do you like best about Powtoon? Easy to use, many assets inside the software including animated characters, video, images, background and more! What do you dislike about Powtoon?

E

Emjan

09/27/22

1 out of 5

AVOID - They make updates, making lots of features now in higher priced plans

I logged into our Powtoon account this morning and found that Powtoon have done an update, which means that a lot of the features I was using are now in a higher priced plan. I think this is really bad form of them to do this. It traps people into paying more for something that you originally signed up for on the lower priced plan. I’d understand if they brought out new features and put them into the higher plan, but these are features that have been in the Pro plan for a long time, and ...

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MW

Michele W

09/26/22

5 out of 5

Great customer service!

The video I created came out so great! I wanted to share it with my staff. The customer service was quick to not only respond but fix it. I am very happy with the service and love the video. What a great company!

MP

Melody P

09/26/22

5 out of 5

Costumer service

Kenny took care of my problem less than 5 minutes it was great

MP

Melody P

09/26/22

5 out of 5

Costumer service

Kenny took care of my problem less than 5 minutes it was great