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9.1

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Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Starts from $19/Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 1521-1530 out of 1809

MF

Michelle Foust

08/15/19

5 out of 5

Love Love Love Powtoon

Love Love Love Powtoon! So easy to use and so many choices to express your creativity affordably. Customer service is quick and very helpful as well! Looking forward to making MANY more Powtoons!!

שמ

שלי מלחי

08/14/19

5 out of 5

Very good customer service

Very good customer service. You were helpfull and didn't abandoned me until the problem was solved. Thanks a lot

שמ

שלי מלחי

08/14/19

5 out of 5

Very good customer service

Very good customer service. You were helpfull and didn't abandoned me until the problem was solved. Thanks a lot

PD

Phoebe Dadule

08/13/19

5 out of 5

Excellent Customer Service from Powtoon…

Excellent Customer Service from Powtoon Team. I truly recommend this to others who want this Powtoon. Best experience so far. Thanks Powtoon Team for your assistance.

PD

Phoebe Dadule

08/13/19

5 out of 5

Excellent Customer Service from Powtoon…

Excellent Customer Service from Powtoon Team. I truly recommend this to others who want this Powtoon. Best experience so far. Thanks Powtoon Team for your assistance.

JM

Janine Margaret

08/09/19

5 out of 5

Gisele and Franklin were helpful and…

Gisele and Franklin were helpful and responded quickly to my queries

JM

Janine Margaret

08/09/19

5 out of 5

Gisele and Franklin were helpful and…

Gisele and Franklin were helpful and responded quickly to my queries

PM

Pau Madoery

08/06/19

5 out of 5

Perfect

Really quick answering and incredibly supporting. Thanks for taking in mind my urgency!

PM

Pau Madoery

08/06/19

5 out of 5

Perfect

Really quick answering and incredibly supporting. Thanks for taking in mind my urgency!

PR

Paul Reaves

08/04/19

5 out of 5

Powtoon Customer Service is the Best!

As always, Customer Support at Powtoon was outstanding. I needed to renew my Agency subscription. I work for a public university that does not permit automatic renewals. I contacted Powtoon customer services and they cancelled the auto-renew, issued me an invoice, and permitted us to pay, using a credit card, through that invoice. Even though I am located in the US and Powtoon is in the UK, the time difference was not an issue. Thank you Powtoon Customer Service!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].