9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 1531-1540 out of 1809
KM
Korin Munsterman
08/04/19
Unbelievable support. Fantastic!
Unbelievable support. Truly. I had an issue with some images I uploaded. Powtoon staff would not stop until they got the issue resolved. And, they kept me fully informed and updated along the way. They saved me a ton of time. I have, honestly, never had such good support. Normally, I've had to be the one to check in. But, these people were on top of it. Truly amazing.
PR
Paul Reaves
08/04/19
Powtoon Customer Service is the Best!
As always, Customer Support at Powtoon was outstanding. I needed to renew my Agency subscription. I work for a public university that does not permit automatic renewals. I contacted Powtoon customer services and they cancelled the auto-renew, issued me an invoice, and permitted us to pay, using a credit card, through that invoice. Even though I am located in the US and Powtoon is in the UK, the time difference was not an issue. Thank you Powtoon Customer Service!
KM
Korin Munsterman
08/04/19
Unbelievable support. Fantastic!
Unbelievable support. Truly. I had an issue with some images I uploaded. Powtoon staff would not stop until they got the issue resolved. And, they kept me fully informed and updated along the way. They saved me a ton of time. I have, honestly, never had such good support. Normally, I've had to be the one to check in. But, these people were on top of it. Truly amazing.
K
KRush
08/03/19
Issue solves quickly
I was very pleased to get a response the same day regarding my audio voice recording issue. The rep answered with two suggestions and the first one worked. It was easy and I felt the email was professional yet personable. Thank you, Powtoon!
M
Miyo0411
08/03/19
Terimakasih powtoon
Saya sangat senang dapat membuat video. Saya senang pelayanan yang ramah dan menjawab semua pertanyaan saya. Terimkasih powtoon. Semakin berkembang.. dan sukses
K
KRush
08/03/19
Issue solves quickly
I was very pleased to get a response the same day regarding my audio voice recording issue. The rep answered with two suggestions and the first one worked. It was easy and I felt the email was professional yet personable. Thank you, Powtoon!
M
Miyo0411
08/03/19
Terimakasih powtoon
Saya sangat senang dapat membuat video. Saya senang pelayanan yang ramah dan menjawab semua pertanyaan saya. Terimkasih powtoon. Semakin berkembang.. dan sukses
EF
esam fetyani
08/01/19
Amazing solutions great customer…
Amazing solutions great customer services too
AD
Arturo de Bonis
08/01/19
simple
simple, efficient and trustworthy
EF
esam fetyani
08/01/19
Amazing solutions great customer…
Amazing solutions great customer services too
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
