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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Starts from $19/Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 1511-1520 out of 1809

W

William

08/23/19

5 out of 5

Customer service was excellent

Customer service was excellent. Very responsive. Most helpful. Super friendly.

BC

Bridget Cochran

08/22/19

5 out of 5

fast

fast, on point, and it wasn't even a Powtoon issue! great help, thank you.

M

Maureen

08/20/19

5 out of 5

Excellent Customer Service

Excellent Customer Service! I was experiencing a problem with video downloads and was happy to hear back from the Support group within a couple of hours with a resolution to my issue. Can't ask for better than that, thank you.

ZM

Zaheer Mullajee

08/18/19

5 out of 5

Really excellent customer service from Daniel and Avi

Really excellent customer service from Danieal and Avi, my questions were answered right away and my query was resolved in no time. keep up the AWESOME work team!

SG

Samantha Grey

08/18/19

5 out of 5

The Powtoon staff has been so generous…

The Powtoon staff has been so generous and supportive of my school district! They are prompt and professional in their responses, and I appreciate all their help!

TV

Tessy Villalobos

08/17/19

5 out of 5

It’s easy to do it, excellent support service

It’s easy to do it! It’s fun and you can do very creative presentations. I had a some trouble with the expiration date of my plan, and the support team give me a quick and excellent solution.

DH

david H

08/17/19

4 out of 5

"Great to make animated videos"

What do you like best about Powtoon? Powtoon is an incredible tool to make animated videos online, it is easy to make and it has very good templates that can be modified for your needs, it is easy to add or delete objects as you need, you do not need to be an expert or even Having experience in some similar platform because its user interface is very intuitive and easy to handle, in a couple of hours it is possible to make an animated video like a professional.

DH

david H

08/17/19

4 out of 5

"Great to make animated videos"

What do you like best about Powtoon? Powtoon is an incredible tool to make animated videos online, it is easy to make and it has very good templates that can be modified for your needs, it is easy to add or delete objects as you need, you do not need to be an expert or even Having experience in some similar platform because its user interface is very intuitive and easy to handle, in a couple of hours it is possible to make an animated video like a professional.

JR

Janay Roberts

08/16/19

5 out of 5

Prompt response

Prompt response. Solved my issue within the first email.

A

Anna

08/15/19

5 out of 5

Rapid and helpful service provided!

Gisele helped us sort out an account issue very quickly so we could move forward with developing our training. Great service!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].