9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 1501-1510 out of 1809
OA
Olive Alvarez
08/31/19
Fast and helpful Vincent!
Date of experience: September 01, 2019
AP
Andrée Parent
08/30/19
Good customer service
Had an issue and they got back to me with an answer really fast. Thank you for the great service
PN
Planta na Rua RJ (TV Planta na Rua)
08/30/19
Perfect timing response
Perfect timing response! Tks :)
A
Alan
08/29/19
Impressive, Fast Response!
Impressive, fast response (within a few hours) from the Powtoon team. They offered me help and valuable suggestions for some issues that I had encountered. The animation software is definitely one of the best that I have ever used. Highly recommended and thumbs up to the entire Powtoon team!
JA
Jaclyn Anthony
08/28/19
Kenny helped me by using a desktop…
Kenny helped me by using a desktop video capturing how I can use hand writing effetc on my template. I've never experienced this with other support team. Powtoon you guys are awesome
CR
Charrise Rahming
08/28/19
Kenny's customer support was…
Kenny's customer support was outstanding! I am so grateful. Now I can move forward and complete my powtoon.
AH
Alysha Hurd
08/28/19
Powtoon is amazing and their customer…
Powtoon is amazing and their customer service is outstanding!
BC
Balo Con B
08/27/19
A great experience
The customer service is great! I was really satisfied with how they handled every doubt. One thing that could improve is response time but it’s very understandable that you have way too many customers, in which case response time was great as well. Congratulations on your efforts!
S
Susan
08/27/19
The Powtoon Staff
The Powtoon staff, Joane specifically, were extremely patient and helpful. My issue required a bit of research on both of our parts, but you were very responsive and persistent in helping me identify my account email and re-set my access. Overall very helpful and professional! Thank you so much!
J
Juan
08/25/19
Always there to help
Always there to help. Powtoon support is an incredible experience.
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