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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Starts from $19/Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 131-140 out of 1809

AM

Adriana Medina

11/02/22

5 out of 5

My experience was great because the customer service was amazing!

My experience was great because the email response was quick. They were understanding of my situation and resolved my issue.

I

Ivan

11/01/22

5 out of 5

Quick Responses

The team will try their best to assist, and they have quick responses to the issue

TN

Tue Nguyen

10/31/22

5 out of 5

powerful platform and many great…

powerful platform and many great templates. It's helped me a lot during my design process

D

Dielle

10/30/22

5 out of 5

The staff were so efficient and…

The staff were so efficient and understanding to my predicament.

NG

Nathalie Garcia

10/25/22

5 out of 5

Great customer support!

I received a very fast solution. Thank you!

FS

F Szymanski

10/24/22

5 out of 5

Its just really easy!

It was really easy to navigate and create animations and it felt really good when you have finished an animation.

RR

Reggie R

10/21/22

5 out of 5

"Fun and engaging videos made easy!"

What do you like best about Powtoon? The templates provided in Powtoon make getting started easy and help in coming up with ideas. What do you dislike about Powtoon?

MV

maria vs

10/17/22

5 out of 5

its good and quick answer

its good and quick answer, yes, I would put as a recommendation to put a watermarked mp4 download version for free accounts and extend it to at least 5 or 6 so that long videos can also be made with a watermark and be able to share on other social networks such as instagram, twitter or tiktok

M

Marie-Eve

10/13/22

5 out of 5

Amazing experience

I had a great experience with customer service. They were courteous and very quick to respond to me. Cheer. I definitely recommend Powtoon to everyone.

MM

Marina Mediero Hernández

10/13/22

5 out of 5

Excellent customer service

I have received immediate attention and solved the problem satisfactorily in a short time.