Podium Reviews in June 2026: User Ratings, Pros & Cons

Great product and easy to use.

What do you like best? The automated messaging system allows us to streamline our review process. It really helps with our office flow. What do you dislike? My least favorite thing about Podium is the inability to weed out any negative reviews before they go live. What problems are you solving with the product? What benefits have you realized? Podium has greatly increased our positive reviews online.

Great service !

What do you like best? Love how they are able to leave reviews from other clients What do you dislike? No dislikes I like how everything works and very easy to use Recommendations to others considering the product: Great site to write reviews from clients What problems are you solving with the product? What benefits have you realized? If client are unhappy and didn't tell me , I call to make sure they are handled

I think its a great app to be connected on.

What do you like best? That you can instantly get responses and express how you feel about services. What do you dislike? I don't dislike anything about it. It's wonderful. Recommendations to others considering the product: None I love the app itself. What problems are you solving with the product? What benefits have you realized? None the benefits are the fast response time.

Small errors but great site

What do you like best? Being able to stay connected with customers and send fast reviews What do you dislike? I got locked out of my account for 2 months, my employer called podium several times without ever getting it to work Recommendations to others considering the product: Great service thats easy for employees to use! What problems are you solving with the product? What benefits have you realized? Staying connected with customers without having to give out ...

Podium review

What do you like best? It does allow happy customers to send positive feedback concerning their services. What do you dislike? It can not differentiate types of contact numbers. What problems are you solving with the product? What benefits have you realized? We are able to address anything that may not have been discussed in office.

Using Podium to get customer feedback is essential to doing my job properly.

What do you like best? Being able to stay connected with customers on the status of their deliveries and if they're having any issues is extremely helpful and makes my job so much easier, knowing my customers are well taken care of. What do you dislike? I haven't found any issues I personally disliked as of yet. What problems are you solving with the product? What benefits have you realized? Solving work issues and creating a better customer experience overall.

New user of Podium

What do you like best? Podium is used by my new employer for addressing online reviews. It's easy to see new reviews. What do you dislike? I think that podium needs a slight redesign to make it easier on the average user. Recommendations to others considering the product: None. Most of the use is by our management team. What problems are you solving with the product? What benefits have you realized? Quickly addressing poor reviews.

Podium is extremely beneficial to business operations.

What do you like best? A benefit to Podium is that it allows our customers to connect with each other by describing past experiences. It allows for expectations to be set prior to their arrival, and helps business by providing positive or negative feedback to improve upon. What do you dislike? The interface on the podium website could be a little more user friendly. Recommendations to others considering the product: Make sure to push your customers to always do a podium ...

Great way to communicate with customers

What do you like best? I like how you can talk to customers in real time. Customers really seemed to like how quickly we can respond to their specific questions. What do you dislike? There is very little down side to using this system. I do not have any complaints at this time. What problems are you solving with the product? What benefits have you realized? I love having a trail of all communications with the customers. It really helps when someone reaches out after a long ...

Amazing product.

What do you like best? How the number of reviews improved with Podium. What do you dislike? There is nothing that I dislike about it Recommendations to others considering the product: Podium is a great product. It helps to improve the number of reviews what is important to get more business What problems are you solving with the product? What benefits have you realized? Podium helps to improve the number of reviews and it increase the number of business I get.