Podium Reviews in July 2025: User Ratings, Pros & Cons

easy, fast and powerful

What do you like best? the speed at which we can send a request for a review to either an email or a phone. What do you dislike? no downsides to using this amazing platform. Recommendations to others considering the product: Really easy to use. Can see reviews left by our customers, respond quickly to customer inquires, start conversations with customers online, and receive more reviews which drives more business into our store. What problems are you solving with the ...

Use within a smaller scale company

What do you like best? My coworkers and I can communicate easily on Podium! We can talk to anyone in the company. What do you dislike? Sometimes co workers forget what their log in information is so that can make it difficult to connect but I feel that is an issue on my company not podium. Recommendations to others considering the product: I highly recommend podium because it is self explanatory and easy to talk to do workers! What problems are you solving with the ...

Pretty easy to use, does allow me to contact customers in a non aggressive manor

What do you like best? Ease of use and easy to track, record and find previous texts messages. Mobile option goes a long way for me personally. What do you dislike? I have found that it does take longer then expected to load and be ready to use. Once you get through the start up and login it does work smoothly What problems are you solving with the product? What benefits have you realized? Constant contact with customers is key. Messaging them allows them to ask questions ...

I would recommend Podium to anyone that would like to advance their business

What do you like best? I like that feedback I receive from my clients and that it's automatically posted to my page What do you dislike? There is not anything I dislike about Podium Recommendations to others considering the product: Podium is a one of a kind tool that you can easily use. If you wanting to communicate with your clients and receive messages instantly I would recommend this software. It also gives you automated feedback that customers can review your company, ...

Easy Survey Experience

What do you like best? We use this service for getting reliable reviews with our patients. It is very easy to use and messages get to our patients very quickly. In under a minute, you can add the user to Podium with their information and send out a text/email with a review. I also enjoy that our leads have a section and you can find out how many users within your specific organization have sent out and how many have responded. What do you dislike? It does take some time to get used ...

Great value add to get customers moving towards google reviews!

What do you like best? The Podium platform makes it effortless to gain the valuable reviews our customers need in the competitive marketplace! Any company can use this tool and increase their google presence immediately. What do you dislike? We utilize this tool as a distributor and there really isn't anything to dislike at all! It keeps the team focused on the same goal of taking care of the customer. Recommendations to others considering the product: give it a shot....you ...

Podium makes it easy to communicate with multiple customers quickly!

What do you like best? I enjoy being able to save messages along with customer names! What do you dislike? I wish that there was a way to send the same message to multiple customers at one time. What problems are you solving with the product? What benefits have you realized? Podium has helped me reach the number of contacts I would like to in a day.

Great way to get feedback about customers experience

What do you like best? Nice and simple to use. Very straight forward. Get customer feedback What do you dislike? Nothing that I found. I quite like it to be honest Recommendations to others considering the product: Give it a try. Definitely makes it easier to get customer feedback What problems are you solving with the product? What benefits have you realized? Customer's experiences and satisfaction. How we can provide better service and get better

Dani Sweeney

What do you like best? I like that it gives a full rundown of our social media hits What do you dislike? So far, most of the weekly digests have been blank? I guess because no one is talking about this particular store? Recommendations to others considering the product: Have someone fully explain use of it before expecting you to understand it. What problems are you solving with the product? What benefits have you realized? As per my last answer, it show that we aren't ...

Dignify your business and customer communication and review score quickly and easily!

What do you like best? So simple to use and makes communication with customers and clientele a blast! Boost your online review score fast! You can filter thru your reviews and view them all in one place. Also, you can communicate with your customers thru it via a local phone number provided to you so you won't have to be giving your personal number out and get messages and calls during dinner. Our company has actually implemented an in-house prize for those who are using Podium and ...