Podium Reviews in May 2025: User Ratings, Pros & Cons

Podium is great

What do you like best? I like how it makes it so east to stay in touch with clients the need help What do you dislike? Sometimes my notifications from other staff do not show up as a message. I only notice their message once I go to send something to them. Recommendations to others considering the product: Apparrently there are plans to implement podim with Hawksoft which we use. What problems are you solving with the product? What benefits have you realized? ...

Communication

What do you like best? Convenience of communication through phone or e-mail. What do you dislike? Visibility to different members through one account. Recommendations to others considering the product: A powerful tool to enhance and recognize your business along with simple communication with clients. What problems are you solving with the product? What benefits have you realized? Video chatting for virtual business

Podium review

What do you like best? Podium is a fast and easy way to track reviews on multiple platforms and to communicate with your customer base. We love it! What do you dislike? Nothing. We've tried other similar platforms and have come back to Podium. Recommendations to others considering the product: Absolutely try it. It is a fantastic platform. What problems are you solving with the product? What benefits have you realized? No issues. We are able to quickly communicate ...

Podium has really helped us engage with our customer in a professional manner

What do you like best? I love that it tells us via e-mail if we've missed a response to a customer What do you dislike? I dislike that in mobile it takes up a rather large portion of the page Recommendations to others considering the product: I highly recommend putting this on your website and pairing it with Facebook to engage with your customers What problems are you solving with the product? What benefits have you realized? We are solving the problem of ...

Top Notch Customer Retention and Service

What do you like best? The mobile app makes it very easy to keep in touch with your clients and streamlines the process of assisting with issues and general inquiries. It has also helped boost sales during this pandemic. It has proven to be very nice to be able to handle issues on the fly either during another presentation or even from the comfort of my own home over the last several weeks. It promotes a sense of teamwork amongst staff when we all can see how we handle each other's ...

Top of the Podium

What do you like best? It is so simple to send a invite for a review on the phone What do you dislike? No complaints. Everything is very straight forward. Recommendations to others considering the product: Get it it will get your name out and it’s easy for your customers to do a review What problems are you solving with the product? What benefits have you realized? Getting my name out online

A great way to connect with my clients

What do you like best? I love the simplicity of sending out a review What do you dislike? Nothing really. The system is really easy to use . BOth for myself and the pperson that I'm sending it to. What problems are you solving with the product? What benefits have you realized? I had log in problems initially but they have been solved

We love Podium!

What do you like best? Podium is very user friendly. We have enjoyed using it. Its increased our google reviews tremendously and has also generated several leads. We love that our clients have the option to communicate with us day or night. What do you dislike? Nothing so far! We have liked everything about it. What problems are you solving with the product? What benefits have you realized? Generating reviews and clients getting in touch with us

Podium has been a great source for contacting new generation patients that tend to prefer text.

What do you like best? Use friendly and fast delivery times for outgoing messaging. And Helps us stay up to date with patient reviews on both facebook and google. Can have the app on my phone so i can stay in contact with patients without giving my personal information. I can send messages from the office phone number, not just a randomly generated number that may confuse patients. What do you dislike? No program on pc to give a bigger alert that a patient has sent a message. If ...

Podium, a great tool that will boost your ratings on google and get your employees more involved

What do you like best? ease of use, and tracking employees use to see who is actually using the tool is great. customers really like the access as well. it also allows our sales staff and customers really interact with each other. looking at the stats of all review sites in one place is also a plus. no longer do i have to search though 5 different sites to get an accurate accounting of our reviews. What do you dislike? there's really not much to dislike other than the phone app. ...