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Podium

Podium Reviews in June 2026: User Ratings, Pros & Cons

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Podium Reviews & Ratings

Rating Distribution

Excellent

(382)

Very Good

(72)

Good

(11)

Poor

(2)

Terible

(3)

Spotsaas Editor’s POV

Podium excels in reputation management with a focus on product reviews. Its intuitive design and robust support make it a great choice for businesses looking to enhance their online presence.Read more

Podium pros and cons

  • Intuitive interface

  • Fast setup

  • Strong support options

  • Effective review management

  • Limited features for advanced users

  • Can be costly

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Showing 241-250 out of 470

JM

Jamila M

05/21/20

4.5 out of 5

very easy to use and great way to communicate with prospect/clients other than email or phone.

What do you like best? That I can text a client and easily send a review link in multiple forms What do you dislike? That maybe it wont let me send multiple reviews to a client that just has not responded to the first request. Recommendations to others considering the product: maybe a reminder to clients we have sent a review to and they have not filled it out yet What problems are you solving with the product? What benefits have you realized? Its anther form of ...

Read more

UI

User in Automotive

05/21/20

4 out of 5

Quick and easy to use -

What do you like best? helps to push our clients to make google reviews What do you dislike? I can't think of anything I dislike about it What problems are you solving with the product? What benefits have you realized? podium does indeed help us get more google reviews, quicker and easier

AW

Alexis W

05/21/20

5 out of 5

Makes your life easier

What do you like best? My favorite thing about podium is how easy it is to use. I get notified right away when I receive a message. It’s also a nice way to handle phone payments without being liable for the card numbers. What do you dislike? So far I have no complaints about podium. What problems are you solving with the product? What benefits have you realized? It’s helping get more sales for the people who don’t want to come out yet. It’s also nice because the store gets ...

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AI

Administrator in Events Services

05/21/20

5 out of 5

I love using podium. It really helps our business coomuciate with our clients.

What do you like best? I love how user friendly it is. Its easy to teach to my staff so that they can communicate better with clients. What do you dislike? There isn't anything that I dislike about podium at present. Recommendations to others considering the product: Teach all employees how to use it What problems are you solving with the product? What benefits have you realized? Our clients are able to easily leave a review for us good or bad. It helps with the ...

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JM

joe m

05/21/20

5 out of 5

Podium, a great tool that will boost your ratings on google and get your employees more involved

What do you like best? ease of use, and tracking employees use to see who is actually using the tool is great. customers really like the access as well. it also allows our sales staff and customers really interact with each other. looking at the stats of all review sites in one place is also a plus. no longer do i have to search though 5 different sites to get an accurate accounting of our reviews. What do you dislike? there's really not much to dislike other than the phone app. ...

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AI

Administrator in Medical Practice

05/21/20

5 out of 5

Podium has been a great source for contacting new generation patients that tend to prefer text.

What do you like best? Use friendly and fast delivery times for outgoing messaging. And Helps us stay up to date with patient reviews on both facebook and google. Can have the app on my phone so i can stay in contact with patients without giving my personal information. I can send messages from the office phone number, not just a randomly generated number that may confuse patients. What do you dislike? No program on pc to give a bigger alert that a patient has sent a message. If ...

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UI

User in Insurance

05/21/20

5 out of 5

We love Podium!

What do you like best? Podium is very user friendly. We have enjoyed using it. Its increased our google reviews tremendously and has also generated several leads. We love that our clients have the option to communicate with us day or night. What do you dislike? Nothing so far! We have liked everything about it. What problems are you solving with the product? What benefits have you realized? Generating reviews and clients getting in touch with us

SP

Shawn P

05/21/20

5 out of 5

A great way to connect with my clients

What do you like best? I love the simplicity of sending out a review What do you dislike? Nothing really. The system is really easy to use . BOth for myself and the pperson that I'm sending it to. What problems are you solving with the product? What benefits have you realized? I had log in problems initially but they have been solved

AA

Andres A

05/21/20

5 out of 5

Top of the Podium

What do you like best? It is so simple to send a invite for a review on the phone What do you dislike? No complaints. Everything is very straight forward. Recommendations to others considering the product: Get it it will get your name out and it’s easy for your customers to do a review What problems are you solving with the product? What benefits have you realized? Getting my name out online

MB

Matthew B

05/21/20

5 out of 5

Top Notch Customer Retention and Service

What do you like best? The mobile app makes it very easy to keep in touch with your clients and streamlines the process of assisting with issues and general inquiries. It has also helped boost sales during this pandemic. It has proven to be very nice to be able to handle issues on the fly either during another presentation or even from the comfort of my own home over the last several weeks. It promotes a sense of teamwork amongst staff when we all can see how we handle each other's ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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