Podium Reviews in June 2026: User Ratings, Pros & Cons

Podium has really helped us engage with our customer in a professional manner

What do you like best? I love that it tells us via e-mail if we've missed a response to a customer What do you dislike? I dislike that in mobile it takes up a rather large portion of the page Recommendations to others considering the product: I highly recommend putting this on your website and pairing it with Facebook to engage with your customers What problems are you solving with the product? What benefits have you realized? We are solving the problem of ...

Podium review

What do you like best? Podium is a fast and easy way to track reviews on multiple platforms and to communicate with your customer base. We love it! What do you dislike? Nothing. We've tried other similar platforms and have come back to Podium. Recommendations to others considering the product: Absolutely try it. It is a fantastic platform. What problems are you solving with the product? What benefits have you realized? No issues. We are able to quickly communicate ...

My thoughts of Podium

What do you like best? I like the fact that I can direct my clients to a link where they can fill out a customer experience review. What do you dislike? I don’t like the fact that there are sometimes so many glitches that I cannot use Podium properly or I do not get notifications on time. What problems are you solving with the product? What benefits have you realized? Glitches. Review link and I don’t have to share my personal number with clients.

Communication

What do you like best? Convenience of communication through phone or e-mail. What do you dislike? Visibility to different members through one account. Recommendations to others considering the product: A powerful tool to enhance and recognize your business along with simple communication with clients. What problems are you solving with the product? What benefits have you realized? Video chatting for virtual business

Podium is great

What do you like best? I like how it makes it so east to stay in touch with clients the need help What do you dislike? Sometimes my notifications from other staff do not show up as a message. I only notice their message once I go to send something to them. Recommendations to others considering the product: Apparrently there are plans to implement podim with Hawksoft which we use. What problems are you solving with the product? What benefits have you realized? ...

great platform to generate more reviews

What do you like best? user friendliness and overall UI. The app is great for sending requests to all you customer to review. I have a very high response rate from any reviews I send. I like the fact that I can see when my customers open the review request,that way I can ask them if they had a chance to complete the review. there are some aspects of the app that i have not yet had a chance to use, the review process is the most important feature to me. However I would consider ...

Leaving reviews made for businesses made EASY!

What do you like best? The most helpful thing about podium is that it is very user friendly for all age groups. What do you dislike? It’s hard to dislike podiums service when the primary goal is to help build your online reputation. What problems are you solving with the product? What benefits have you realized? That there is about 0% reason why every satisfied customer does not at least receive an invite.

Podium has been a great asset in connecting with customers from our website.

What do you like best? Ease of communicating with customers.... What do you dislike? Closed conversations can be confusing... Recommendations to others considering the product: Podium is a wonderful asset to our connection with customers. What problems are you solving with the product? What benefits have you realized? It is easier to connect with customer questions and concerns from our website. It’s beneficial by allowing notifications from the app to quickly ...

Podium IS Very Easy To Use

What do you like best? i Like That We Can Stay in Contact With Our Customers Any Time Day Or Night. What do you dislike? There Is Nothing that I Dislike About This App Recommendations to others considering the product: take You Time Reading Others Messages, Also If you Might Be To Busy To Respond To A Customer One Of THe Other Employee Are Able To Message Them And That Helps The Business HAve A Better Success Rate.... What problems are you solving with the product? What ...

Very user friendly and practical.

What do you like best? It is so easy to input the customers information to send a review invite and is very convenient for customers. What do you dislike? I haven't came across anything that I personally dislike about Podium. Recommendations to others considering the product: Expect to be very pleased with the ease of use. What problems are you solving with the product? What benefits have you realized? I get great feedback from my customers which let me know what ...