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Planhat - Customer Success Software

Planhat Reviews in May 2025: User Ratings, Pros & Cons

Empowering customer success with data-driven insights.

4.7

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Planhat Reviews & Ratings

4.7

Excellent

Based on 200 ratings & 387 reviews

Rating Distribution

Excellent

(315)

Very Good

(65)

Good

(2)

Poor

(3)

Terible

(2)

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Showing 171-180 out of 387

SD

Shelley D

05/16/22

5 out of 5

"Wonderfully innovative"

What do you like best about Planhat? It's super easy to use and a really innovative product in comparison to other competitors on the market. What do you dislike about Planhat?

IF

Isabelle F

05/16/22

5 out of 5

"User-friendly and powerful tool that makes it easy to have control over your customer portfolio"

What do you like best about Planhat? Super easy to set up filters that help you prioritize your customers based on data. What do you dislike about Planhat?

TV

Tomáš V

05/16/22

5 out of 5

"All in one tool for CSM team"

What do you like best about Planhat? Planhat is an amazing tool for the CSM team, where we can combine different data points and utilize automation for maximum efficiency.

IF

Isabelle F

05/16/22

5 out of 5

"User-friendly and powerful tool that makes it easy to have control over your customer portfolio"

What do you like best about Planhat? Super easy to set up filters that help you prioritize your customers based on data. What do you dislike about Planhat?

SD

Shelley D

05/16/22

5 out of 5

"Wonderfully innovative"

What do you like best about Planhat? It's super easy to use and a really innovative product in comparison to other competitors on the market. What do you dislike about Planhat?

LE

Leonie E

05/16/22

4.5 out of 5

"Great Customer Success Tool, Fastly Developing & Wonderful Support"

What do you like best about Planhat? Planhat's CS & Support Team is just wonderful. You always get fast support & high-quality consultation. The tool is very well thought through and extremely customizable. We especially appreciate the healthcare function, and the great opportunity to get a comprehensive overview of our accounts.

LE

Leonie E

05/16/22

4.5 out of 5

"Great Customer Success Tool, Fastly Developing & Wonderful Support"

What do you like best about Planhat? Planhat's CS & Support Team is just wonderful. You always get fast support & high-quality consultation. The tool is very well thought through and extremely customizable. We especially appreciate the healthcare function, and the great opportunity to get a comprehensive overview of our accounts.

JB

John B

05/13/22

5 out of 5

"Planhat Is the best!"

What do you like best about Planhat? As we have been diving in and setting up Planhat, I've been very surprised at the flexibility of the Platform. Flexibility exists all over; from custom calculations to integrations with external systems to dashboarding. There has been very little, if anything, that we have thrown at Planhat and then discovered it can't do it.

MF

Maïlys F

05/13/22

5 out of 5

"A powerfull tool and great customer experience"

What do you like best about Planhat? The tool is clear with easy and accessible features. Great support and follow-up with our CSM . What do you dislike about Planhat?

AU

Anonymous User

05/13/22

5 out of 5

"My experience with Planhat has been nothing short of amazing."

What do you like best about Planhat? The PM, Doa, was outstanding. Can't say enough What do you dislike about Planhat?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].