Plaid Reviews in September 2026: User Ratings, Pros & Cons

Plaid is a dangerous company with…

Plaid is a dangerous company with suspicious ulterior motives. Do not trust this company! Today I wanted to transfer some money from my Robinhood account to my checking account. This is the first time ever I asked for money back from Robinhood. So far I have only transferred into Robinhood many thousands. For the transfer out, Robinhood now started a lot of shenanigans, including verification of my bank account and myself, though I used the same account to transfer in dozens of times. ...

Plaid service on Equity Trust myEquity.com

I tried distributing cash out of my Equity Trust online account called myEquity.com which apparently uses a 3rd party service from Plaid. After stepping through an online distribution wizard the Plaid service takes over. Once authenticated to my personal bank through Plaid I get errors about my identity even though I've already authenticated myself. Customer Service can not nor will they even attempt to trouble shoot what is going on. They will refer you to Plaid but can't even provide a ...

Double charged my account for an…

Double charged my account for an authorized charitable donation. No customer service to resolve this at Plaid. Unreliable company. Do not allow them to be intermediary for any payment for you.

Plaid is completely useless for me

John Hancock uses this service for my account in linking to my bank account. First off the app wanted my username and password to my bank account which I surely will not put out on the internet. Then it asked for routing and account number which I provided for micro deposit. No numbers show up or come with my micro deposit which are required to register. Got a text message to click on link to proceed. Clicked on link and invalid URL message shows. Tried to contact Plaid and are no help ...

Data breach.

Data breach. Watch out guys. Do not verify your bank accounts with plaid.

If you’re banking or financial…

If you’re a banking or financial institution, prepare for a ton of upset customers / clients. Clients / customers: if you use a bank or financial service who uses PLAID, prepare to set like an hour of your day aside every couple of months to resolve issues with your banking apps.

Utter crap

Utter crap. Simply doesnt work. Cant login most of the time, link to Wise doesnt work, link from Alpaca doesnt work. As a Software Eng myself, I'd be ashamed to release this rubbish.

Difficult to log into, Invasive

I connect the right password. Then they want my security questions - I answer correctly, They want the second security - I answer correctly. Then they want a email code that NEVER arrives!!! After finally getting into the account. They are requiring me to connect EVERY SINGLE account and not just my business account that I want Wave to have access to without another option. I can't uncheck boxes. This is the worst verification system ever!!

Plaid does not support linking Fidelity

Plaid does not support linking many large financial companies such as Fidelity and several others I have tried to link. I wonder why so many banks use Plaid if the company has such poor customer reviews?

Do not use Plaid!

I used Plaid to transfer $10k from one of our bank accounts to another account I have at a different bank. It has been one week and no money has appeared in my other bank. You can’t call Plaid, so all I can do is submit an online customer service request. I am ready to lose my mind over this. Don’t use this service!!