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Plaid - New SaaS Software

Plaid Reviews in September 2026: User Ratings, Pros & Cons

Streamlining banking transactions for a prosperous future.

1.66

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Starts from $500 / Month, also offers free forever plan

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Plaid Reviews & Ratings

1.66

Based on 163 ratings & 174 reviews

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Rating Distribution

Excellent

(19)

Very Good

(8)

Good

(5)

Poor

(2)

Terrible

(140)

Plaid pros and cons

  • Reviewers find it easy to integrate, with a straightforward, well-documented API.

  • It connects to a wide range of banks and financial institutions across the US.

  • A secure, seamless way to verify bank accounts and authenticate ACH transactions.

  • It reduces friction and effort, making bank linking fast for customers and users.

  • Several reviewers say support can be slow and report consistent or recurring errors.

  • It doesn't work with some banks and services, and lacks a status page for smaller banks.

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Showing 61-70 out of 174

D

Dom

02/15/25

1 out of 5

How Plaid is ending easy transfers for everyone.

If I was a financial institution I'd do everything NOT TO work with Plaid. There are constant errors, what once worked perfectly now falls apart almost every time. What once was a few second money transfer is now a multi hour ordeal full of strange errors, misleading messages, and ultimately failed transfers and locked bank accounts requiring multiple support calls. This occurs 90% of the time I have to do a money transfer. Today, yet again I'm unable to transfer money because Plaid decided ...

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WW

Wes Wes

02/15/25

1 out of 5

Can y'all please fix Knoxville…

Can y'all please fix Knoxville Tennessee credit Union tva keep having problems

KM

Kevin May

02/12/25

1 out of 5

This software is terrible

PLEASE FOR THE LOVE OF GOD WILL BANKS QUIT USING PLAID FOR CONNECTION AND VERIFICATION. It's terrible!

DP

Dave Pasin

02/07/25

1 out of 5

Clown show horrid avoided all costs

What a horrible service this is. Terrible customer service terrible instructions doesn’t work for banks in Canada. Absolute garbage site. Avoid this clown. Show of a company at all costs.

BJ

Bonnie Jones

02/06/25

1 out of 5

If I could give this service a zero I…

If I could give this service a zero I would. The worst company ever and a lot of coding issues. They stated my name on my account was not matching my debit card which is false and failed to approve me for a company that I have been doing business with over a year. All of a sudden, I am a bad guy and not trustworthy since I am not who I say I am. What a joke. The company that I have been dealing with for way over a year is agreeing with them and no longer want to do business with me. So ...

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MT

Michael Trenholm

02/03/25

1 out of 5

Plaid is a SCAM

Stay away from Plaid. They collect all personal financial records, take complete control of your bank accounts & you can't even log into your banking accounts. What they do you have no idea what they are doing.

DS

Derek S

01/31/25

1 out of 5

Plaid Collects Your Entire Financial History

Plaid’s data collection policies are insanely invasive. Be aware that any time you link an account with Plaid, Plaid collects your entire transaction history for everything linked to those credentials. If you’ve used the same bank for years, and link an account with Plaid, they collect every single transaction, bank statement, and credit card statement. Every single payment you’ve ever made with that account, Plaid knows.It’s outrageously invasive, and completely unnecessary to the service ...

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NA

Not Applicable

01/15/25

1 out of 5

Provide Customer Service available by phone number being available and not Bogus links.

THEY DO NOT Provide Customer Service available by phone number being available and only Bogus links. Never use this.

MC

Mike Cline

01/06/25

1 out of 5

I used plaid for a loan transfer and 8 days still no $$ in my account

I used plaid for a loan transfer and 8 days later still not received in my account

M

Michael

11/08/24

1 out of 5

Horrible they use to acknowledge my…

Horrible they use to acknowledge my checking account with Netspend with whom I receive my VA check now all the sudden they don't. No way to get in touch with them to clear matter

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].