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Plaid - New SaaS Software

Plaid Reviews in September 2026: User Ratings, Pros & Cons

Streamlining banking transactions for a prosperous future.

1.66

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Plaid Reviews & Ratings

1.66

Based on 163 ratings & 174 reviews

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Rating Distribution

Excellent

(19)

Very Good

(8)

Good

(5)

Poor

(2)

Terrible

(140)

Plaid pros and cons

  • Reviewers find it easy to integrate, with a straightforward, well-documented API.

  • It connects to a wide range of banks and financial institutions across the US.

  • A secure, seamless way to verify bank accounts and authenticate ACH transactions.

  • It reduces friction and effort, making bank linking fast for customers and users.

  • Several reviewers say support can be slow and report consistent or recurring errors.

  • It doesn't work with some banks and services, and lacks a status page for smaller banks.

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Showing 51-60 out of 174

CM

Curtis Modesitt

04/03/25

1 out of 5

TRUST???

Evidently Plaid SELLS YOUR INFORMATION...my daughter just lost $100 from her banking account...she has since learned that her banking information was gotten from PLAID.

JB

Jared Bender

04/02/25

5 out of 5

I appreciate the integrations

I appreciate the integrations. There have been a couple of times where it hasn't worked as well as I had hoped but most of my experiences have been positive. I appreciate a future where secure API connections like these can thrive and make our lives more efficient and simple.

M

Mary

03/31/25

1 out of 5

Plaid uses the bankcard number for the…

Plaid uses the bankcard number for the account number on Wisely account. I can't verify data and am denied services I need. No help from their ai system and no way to talk with someone live to fix it. Terrible customer service.

SS

Susan Smith

03/26/25

1 out of 5

Absolutely terrible!

As another commenter said, I wish I could give less than one star!I have wasted so much time trying to use it.

MJ

Michael James

03/25/25

1 out of 5

Literally unusable in every single…

Literally unusable in every single application I've seen it used. Did Elon Musk start this garbage platform?

JR

Joe Roncone

03/24/25

1 out of 5

I hate when a company uses plaid as it…

I hate when a company uses plaid as it never works for me so I end up not using the company that uses plaid. Awful company been like this for years I had issues never works.

DQ

Dairy Queen Fan

03/12/25

1 out of 5

Plaid needs to be de-bugged and re-tested

Tried to link a bank account to my financial institution. Uh oh, I said, Plaid is involved. It can't even get through the initial authentication. It sends the code to my phone. I enter the code they texted me. Buggy Plaid issues message "Invalid Code". I enter the code again. Plaid says "Invalid Code".So Plaid wants me to believe their buggy software instead of my own eyes. Plaid has been unreliable / unstable for years.

C

Customer

03/12/25

1 out of 5

I wish I could give less than one star

I wish I could give less than one star. I’m entering the correct information and it keeps telling me it’s incorrect. Your service sucks

D

Derek

02/24/25

5 out of 5

i really dig the integrations

i really dig the integrations. this team is doing good things with the online finances. i like how i can connect when i want or need to. and its real time data.

SW

Sherwood Wilson

02/18/25

1 out of 5

Horrible customer service it’s non…

Horrible customer service it’s non existent. No phone no email only a form to fill out online to their “sales team”. Does t work with so far 6 different banks I’ve tested myself and with other trusted accounts all with different banks.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].