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Plaid - New SaaS Software

Plaid Reviews in September 2026: User Ratings, Pros & Cons

Streamlining banking transactions for a prosperous future.

1.66

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Plaid Reviews & Ratings

1.66

Based on 163 ratings & 174 reviews

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Rating Distribution

Excellent

(19)

Very Good

(8)

Good

(5)

Poor

(2)

Terrible

(140)

Plaid pros and cons

  • Reviewers find it easy to integrate, with a straightforward, well-documented API.

  • It connects to a wide range of banks and financial institutions across the US.

  • A secure, seamless way to verify bank accounts and authenticate ACH transactions.

  • It reduces friction and effort, making bank linking fast for customers and users.

  • Several reviewers say support can be slow and report consistent or recurring errors.

  • It doesn't work with some banks and services, and lacks a status page for smaller banks.

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Showing 31-40 out of 174

BM

Bruno M

06/30/25

1 out of 5

Sucks so much and barely works avoid

Date of experience:June 30, 2025

EC

Evgeniya Chervukova

06/28/25

1 out of 5

I wanted to create an app with Plaid…

I wanted to create an app with Plaid integration. I was contacted by their sales manager, who informed me that they will review my account within 24 hours. It's 48 hours, it's still pending, and the manager doesn't answer my emails. If they don't want me on they platform, they could just disapprove, and I would use a different solution; instead, they behave unprofessionally.

WK

William King

06/21/25

1 out of 5

if i could leave a negative review i…

if i could leave a negative review i would due to a sierries of events that led to my car being towed the day is sat at 1012 am after i spent the last 45 mins on hold and navigating the phone prompts all i needed was access to my santander account but i was prompted to plad to transfer crypto to cash to pay a tow truck before they clolsed at 1030 i didn't have time to elaborate but i asked if we could do this quickly i spoke with zara zarahia or some thing lik ethat she was antagonistic ...

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D

Dylan

06/13/25

1 out of 5

Connections no longer work…

Connections no longer work consistently. Support is dishonest and misleading by pretending to work on fixes that never come.Plaid is an entrenched business that does not care about its customers.

JD

Justin Drescher

06/13/25

1 out of 5

Worst company created

Worst company created. Every single app to borrow money goes through them. They only support major banks though. I've been trying for 2 years to use apps like that, and I can only use cash app because plaid sucks and says they don't support my bank. Why in the Fu*k does a bank need a company to be a Fu*king mediator when they're a bank, and why do all the apps use the worst possible company to do it.

PC

Peter Chapman

06/06/25

1 out of 5

I've never had issues up until this…

I've never had issues up until this point. I tried resetting my account with plaid But I wasn't even receiving the email confirmation. Trying to contact support about this issue has been a challenge as well.

CL

Chris Lord

06/05/25

1 out of 5

SCAMMING Bullshit Company!

After giving them all of my financial information, the very las step said I'm not eligible for this service! Fu$k this bullshit scamming company! Now I have to go change all of my passwords for this SCAMMING company!

KT

Kolt Tebb

06/03/25

1 out of 5

One star is too many

One star is too many. I don't leave bad reviews normally, but I despise this company. I set up a meeting to try and get someone to resolve the issues I am having, ended up scheduling a time to do a video call. Once on the video, the guy just tried selling me stuff. I said no i hate plaid and i want it fixed and he said he would send an email to an IT guy. Never heard from that IT guy.I am so frustrated with plaid that I am seriously considering switching accounting softwares. The current ...

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D

Dominque

05/28/25

1 out of 5

Dumbest sht ever made in life

Date of experience:May 28, 2025

DL

David Levy

05/21/25

1 out of 5

Issue: Connected Bank Accounts Not Feeding Data

Hi Plaid Support Team,We are experiencing an issue where one of our bank accounts show as connected via Plaid, but no transaction data is being fed. The connection status appears successful, yet no updates are reflected.Could you please assist?Thank you for your support.Best regards,David (Business owner)

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].