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Plaid - New SaaS Software

Plaid Reviews in September 2026: User Ratings, Pros & Cons

Streamlining banking transactions for a prosperous future.

1.66

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Plaid Reviews & Ratings

1.66

Based on 163 ratings & 174 reviews

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Rating Distribution

Excellent

(19)

Very Good

(8)

Good

(5)

Poor

(2)

Terrible

(140)

Plaid pros and cons

  • Reviewers find it easy to integrate, with a straightforward, well-documented API.

  • It connects to a wide range of banks and financial institutions across the US.

  • A secure, seamless way to verify bank accounts and authenticate ACH transactions.

  • It reduces friction and effort, making bank linking fast for customers and users.

  • Several reviewers say support can be slow and report consistent or recurring errors.

  • It doesn't work with some banks and services, and lacks a status page for smaller banks.

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Showing 121-130 out of 174

OG

Orlando G

08/10/23

5 out of 5

"Plaid the amazing!!!!"

What do you like best about Plaid? The ease of configurability of the application and the versability of the interface for users is incredbile!!! What do you dislike about Plaid? There's not really a lot to dislike, a couple site outages like one would normally expect!! What problems is Plaid solving and how is that benefiting you? Getting an identity verification service attached to the contract system that we have internally built that adds more automation to the contract process. To say ...

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D

Dianna

04/20/23

1 out of 5

CASH APP ALTERNATIVE - THANK ME LATER

I refuse to provide a third party with my credit union's log in. If you have cash app type "cash app" in the search bar, versus the name of your bank. Afterwards, you'll be provided with an option to "manually" type in your routing and account number to utilize the one time no fee bank transfer. It works perfect!

J

Jonathan

04/02/23

1 out of 5

The Worst!

Zero stars. Plaid is a clunky robotic platform that ultimately doesn’t work. It never communicates when you have entered bank info, instead continuously giving error messages, leading you to re-enter information. It totally sucks. Do NOT use.

J

JDC-A

03/31/23

1 out of 5

Useless

I am trying to SIMPLY link a Wells Fargo account. After taking selfies and doing all sorts of other nonsense, it says that Plaid can't connect to my Wells Fargo account even though all the permissions are enabled. What a waste of time this has been

B

Ben

03/31/23

1 out of 5

Useless

Just make a way to push money without this over-engineered piece of garbage

CC

Chris CeeKay Kelley

03/24/23

2 out of 5

Negligence of technical glitches.

Although the integration of connecting accounts is usually seamless - which is beneficial, their technology leads to cancel transactions resulting in a false flag insufficient funds when the consumer does have the funds available. When conducting transactions through the STASH Investment app, plaid will incorrectly report insufficient funds with your connected and Link Bank resulting in multiple canceled transactions, which results in a loss of effort and money. I wrote to Plaid to ...

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P

Pamela

02/21/23

1 out of 5

When using Nerd Wallet APP

When using Nerd Wallet APP. In order to connect to your accounts you need to go through plaid 3/4 of the Accounts plaid doesn’t have access to connecting, and the few that are constantly become disconnected and you have to re-link them all over again why financial institutions are using plaid makes no sense it’s horrific.

MF

maldred fitzdolphin

02/10/23

1 out of 5

Would Give Negative Stars If Possible

cancelled my bank after using for more than a year. left me without a funding option. no way to contact or get help of any kind. worst company ever!

KC

K Clardy

01/29/23

1 out of 5

Customer Support is Garbage

First, they don't even have a phone number. And next, their support bot just assumes your problem and sends you to a list of "problems" that would just take common sense to understand. They need an actual customer support team with real humans, because these automated responses don't help at all.

K

kim

01/08/23

2 out of 5

Bad choice for credit unions users

I do not like Plaid. I do not use a Mega-Bank, I use a credit union. My bank is not listed, therefore I always have no choice but to pay with my credit card and incur a fee. They should allow you to input your bank account and not limit you to mega banks.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].