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Plaid - New SaaS Software

Plaid Reviews in September 2026: User Ratings, Pros & Cons

Streamlining banking transactions for a prosperous future.

1.66

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Starts from $500 / Month, also offers free forever plan

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Plaid Reviews & Ratings

1.66

Based on 163 ratings & 174 reviews

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Rating Distribution

Excellent

(19)

Very Good

(8)

Good

(5)

Poor

(2)

Terrible

(140)

Plaid pros and cons

  • Reviewers find it easy to integrate, with a straightforward, well-documented API.

  • It connects to a wide range of banks and financial institutions across the US.

  • A secure, seamless way to verify bank accounts and authenticate ACH transactions.

  • It reduces friction and effort, making bank linking fast for customers and users.

  • Several reviewers say support can be slow and report consistent or recurring errors.

  • It doesn't work with some banks and services, and lacks a status page for smaller banks.

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Showing 131-140 out of 174

MT

Michelle T

12/08/22

1 out of 5

Plaid is a waste of your time…

Tresl said I had to use Plaid to pay cash for my car purchase. (They considered a check “cash” and I hoping to avoid wire transfer fees. I was buying my company car from Enterprise fleet). I wasted endless time trying to pay Tresl from my Tresl account via Plaid and it would never work. I asked Tresl what the issue was and they said, oh, you need to make sure Plaid has your bank in their network. To do this? I had to create an account on Plaid and then? They provide you with the list of ...

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AH

Andrew Hoffman

11/11/22

1 out of 5

It never works

It never works, I have tried countless times

JS

Jussa smol bean

10/25/22

1 out of 5

Absolute garbage

Absolute garbage! Over the course of 3 years I have tried at least 100 times to use this company for online payments using several large banks and it has worked exactly Zero times. No idea how these guys can keep a broken useless app up n running for so long

QL

Quay LeShon

10/23/22

1 out of 5

The Worse

How they got some many companies to use a service that doesn't work is beyond me

PK

Pat Kumparatana

10/23/22

1 out of 5

Absolutely garbage

Absolutely garbage. Doesn't support 2FA. Hasn't been updated on multiple platforms and has become a nuisance because there is no option for manual entry.

C

customer

10/09/22

1 out of 5

No words just awful

Date of experience: October 10, 2022

BB

Barry B

10/07/22

2.5 out of 5

"Plaid for user experience"

What do you like best about Plaid? task flow, reduced effort, less friction, faster What do you dislike about Plaid? None I can see, it works fine, I haven't had a problem What problems is Plaid solving and how is that benefiting you? field entry, looking for account and routing numbers

MP

Michael P

09/27/22

1 out of 5

Still not delivering...

One year ago a company tried to get me to use this app to pay with my bank. It didn't work then on either Chase or Charles Schwab. Here we are a full year later and it still doesn't work. GET IT TOGETHER

MG

Maria G

09/15/22

5 out of 5

"Safe and Secure Transactions"

What do you like best about Plaid? Plaid is a safe and secure way for your customers to validate their banking information when doing business with your company. What do you dislike about Plaid? I don't dislike anything about it. It's a safe and secure platform. It's easy to use - no problems. What problems is Plaid solving and how is that benefiting you? Many customers fear identity theft or misuse of their personal information. Plaid solves that issue because the interface is only for ...

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AU

Anonymous User

09/15/22

5 out of 5

"Plaid is Secure and Convenient!"

What do you like best about Plaid? What I like most about plaid is firstl the peace of mind knowing the platform is secure and safe. I also love how easy it is to use and integrate with your banking information. What do you dislike about Plaid? There really isn't much I don't like to be completely honest. If I had to choose something though, It would be that more companies don't use Plaid at this point. Even though they don't now, I see a lot of companies changing to Plaid in the near ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].