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9.1

Spot Score

Pipeline CRM - CRM Software

Pipeline CRM Reviews in July 2026: User Ratings, Pros & Cons

Maximize sales, minimize effort with Pipeline CRM.

4.5

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Pipeline CRM Reviews & Ratings

4.5

Very Good

Based on 1467 ratings & 923 reviews

Rating Distribution

Excellent

(581)

Very Good

(269)

Good

(51)

Poor

(14)

Terible

(8)

Spotsaas Editor’s POV

Pipeline CRM stands out as a cost-effective and user-friendly tool tailored for small to mid-sized businesses seeking to optimize their sales processes. The platform's simplicity is frequently praised, with its intuitive interface allowing teams to easily manage leads, capture detailed customer insights, and streamline workflow with minimal training or onboarding ...Read more

Pipeline CRM pros and cons

  • User-friendly and intuitive interface, making it easy to navigate and train new hires.

  • Affordable pricing compared to other CRMs, offering excellent value for small businesses.

  • Highly customizable fields and layouts tailored to fit specific workflows and business requirements.

  • Effective support tools for tracking leads, sales funnels, and project progress, boosting organizational productivity.

  • Limited advanced features or functionalities compared to other full-featured CRM platforms.

  • Occasional clunkiness in navigation or usability reported by some users.

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Showing 241-250 out of 923

AU

Anonymous User

05/21/19

3.5 out of 5

"I like th ePipeline Softwarebeasue it is very "

What do you like best about Pipeline CRM? I like the ability to o searched using the phone number or work number as well as name of the client in the system. I also like the custom fields ability, because not every client fits into an exact mold and therefore custom fields allow you to add those things that make a client unique.

GH

Graeme H

05/21/19

3.5 out of 5

"Solid project tracking tool. Some issues with completely syncing with MS Outlook."

What do you like best about Pipeline CRM? Great tracking tool for projects; in our business we can have hundreds of projects in multiple stages over many years. PLD keeps them all in one place with useful tools for tracking, sorting, categorizing, etc. It also serves well for forecasting in the short and long term. Finally it's very good at associating different companies and people with different projects but having a cross functional DB to track those associations over time (i.e. what are ...

Read more

TV

Teresa V

05/21/19

3.5 out of 5

"Easy to use "

What do you like best about Pipeline CRM? Activity report- I love how Pipeline Deals can track your all of your sales team activities including your own, while working within the CRM. The activity report is most use full, especially with being able to export onto an excel sheet.

AU

Anonymous User

05/21/19

3.5 out of 5

"Good in Theory, Execution Could be Better"

What do you like best about Pipeline CRM? I like the work flow of the app. It allows me to track by work easily. This makes people, companies and deals easy to manage.

AU

Anonymous User

05/21/19

3.5 out of 5

"Good functional CRM software"

What do you like best about Pipeline CRM? The ability to assign tasks to others, and include co workers in projects What do you dislike about Pipeline CRM?

AU

Anonymous User

05/21/19

3.5 out of 5

"Great for CRM and linking emails."

What do you like best about Pipeline CRM? The ability for a team of people to manage relationships. What do you dislike about Pipeline CRM?

AU

Anonymous User

05/21/19

3.5 out of 5

"Detailed and easy to use"

What do you like best about Pipeline CRM? I like being able to utilize the mobile version of Pipeline deals. It is an efficient way to keep sales calls in order What do you dislike about Pipeline CRM?

AU

Anonymous User

05/21/19

3.5 out of 5

"Notifications FTW"

What do you like best about Pipeline CRM? Switched from Pipedrive because PLD supported better communications across our team. What do you dislike about Pipeline CRM?

AU

Anonymous User

05/21/19

4 out of 5

"Love the program, hate the app"

What do you like best about Pipeline CRM? It’s very user friendly when you are using on the computer, and also very customizable for your needs as a company. We had tried other software, but this is by far the best one we have tried.

AU

Anonymous User

05/21/19

3 out of 5

"Helpful in cases"

What do you like best about Pipeline CRM? Pipeline deals have great CRM for managing relationships, especially over time. The strengths are many, especially when working with teams across multiple offices - for staying up to date and in the loop all the time.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].