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9.1

Spot Score

Pipeline CRM - CRM Software

Pipeline CRM Reviews in July 2026: User Ratings, Pros & Cons

Maximize sales, minimize effort with Pipeline CRM.

4.5

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Starts from $25 / User / Month when Billed Yearly

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Pipeline CRM Reviews & Ratings

4.5

Very Good

Based on 1467 ratings & 923 reviews

Rating Distribution

Excellent

(581)

Very Good

(269)

Good

(51)

Poor

(14)

Terible

(8)

Spotsaas Editor’s POV

Pipeline CRM stands out as a cost-effective and user-friendly tool tailored for small to mid-sized businesses seeking to optimize their sales processes. The platform's simplicity is frequently praised, with its intuitive interface allowing teams to easily manage leads, capture detailed customer insights, and streamline workflow with minimal training or onboarding ...Read more

Pipeline CRM pros and cons

  • User-friendly and intuitive interface, making it easy to navigate and train new hires.

  • Affordable pricing compared to other CRMs, offering excellent value for small businesses.

  • Highly customizable fields and layouts tailored to fit specific workflows and business requirements.

  • Effective support tools for tracking leads, sales funnels, and project progress, boosting organizational productivity.

  • Limited advanced features or functionalities compared to other full-featured CRM platforms.

  • Occasional clunkiness in navigation or usability reported by some users.

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Showing 191-200 out of 923

AU

Anonymous User

05/21/19

4.5 out of 5

"Simple to use, easy to learn workflows, fully configurable to your business needs"

What do you like best about Pipeline CRM? PipelineDeals happens to be one of the simplest and easiest CRM platforms that I've been able to use. It's great for small to medium size businesses that are looking for an easy way to handle the sales flow process as well as any other process flows that may be unique to their specific business/industry.

AU

Anonymous User

05/21/19

4.5 out of 5

"Simple to use, easy to learn workflows, fully configurable to your business needs"

What do you like best about Pipeline CRM? PipelineDeals happens to be one of the simplest and easiest CRM platforms that I've been able to use. It's great for small to medium size businesses that are looking for an easy way to handle the sales flow process as well as any other process flows that may be unique to their specific business/industry.

CP

Chelsea P

05/21/19

4.5 out of 5

"Great Customer Service"

What do you like best about Pipeline CRM? Every time I've called Pipeline or had an issue the service is great. The reps are always patient, kind, and respectful...They even waited on hold while I had to wait to get the approval from the other owner on adding a new user. We had a billing issue several months back where we on boarded an employee but the account was never activated. They were able to provided a credit for the months paid but never used while explaining the process to me.

AS

Amy S

05/21/19

4.5 out of 5

"Excellent CRM for everyday use"

What do you like best about Pipeline CRM? Entering and connecting data is simple and straight-forward. The ability to customize lists is quite handy as well! What do you dislike about Pipeline CRM?

JE

john e

05/21/19

4.5 out of 5

"pipeline helps keep me organized, being able to speak to a customer about a previous visit."

What do you like best about Pipeline CRM? being able to access pipeline from my laptop as well as from the app on my i-phone What do you dislike about Pipeline CRM?

AU

Anonymous User

05/21/19

4.5 out of 5

"Great way for teams to keep each other in the loop"

What do you like best about Pipeline CRM? Intuitive software that allows me to find deals across teams What do you dislike about Pipeline CRM?

MC

Mark C

05/21/19

4.5 out of 5

"Pipeline is very easy to use"

What do you like best about Pipeline CRM? the ease and follow up of my quotes. Keeping track of my sales. What do you dislike about Pipeline CRM?

AU

Anonymous User

05/21/19

4.5 out of 5

"Great Resource for Measuring Metrics"

What do you like best about Pipeline CRM? I like that there are live people that can help you on the phone when you have a question. I like how I can sync my contacts with my email newsletter platform. I also like that I can filter information to get key metrics for marketing purposes.

AU

Anonymous User

05/21/19

4.5 out of 5

"Great CRM"

What do you like best about Pipeline CRM? I enjoy using Pipeline Deals as it is very intuitive. I can enter an opportunity very quickly, and provide updates very quickly as the opportunity changes.

AU

Anonymous User

05/21/19

4.5 out of 5

"Great resource for companies"

What do you like best about Pipeline CRM? Pipeline has been super helpful in documenting all of the ins and outs for the dog training business I work for. What do you dislike about Pipeline CRM?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].