Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Efficient sales CRM as a key factor to increase our productivity.

What do you like best? I love how flexible Pipedrive is, I think we have found the best sales focused CRM, its platform has an easy to use interface to manage our sales channels and customer relationships, it has fantastic features, integrates well with other tools and its customer service is unbeatable. What do you dislike? There are functionalities that require a long time of training because they are somewhat complex, especially for beginners. Recommendations to others ...

Pipedrive Review

Email system is almost unusable

What do you like best? Good looking software with decent UI and quick support What do you dislike? Pretty high pricing Email subsystem is almost unusable with (re-)appearing bugs every week: disappearing email history, emails not synced, wrong contact dates, incorrect Sender names, etc. So you cannot rely on the service and must use Gmail business service as a main driver anyway. So overall we being bug-hunters, pay for the service and never get offered any discount for ...

Use this for my small business

Use this for my small business, couldn't recommend enough. Very easy to use.

Helpful yet confusing

What do you like best? Helps to see the status of all your sales prospects at a glance. What do you dislike? They way they have people and organizations split into different entries / threads, so it can be difficult to find notes and info if you don’t remember whether you updated the individual or company. Recommendations to others considering the product: It can be helpful whether you’re by yourself or working in a team. What problems are you solving with the ...

Good sales tool that works with other platforms

What do you like best? Pipedrive is great for salesmen and marketing alike. I use it to integrate with Mailchimp for a complete sales solution. It does a good job of keeping track of these things and keeps client information current. What do you dislike? An automatic sync feature with mailing clients would be a big upgrade to save time between the two but it still works quite well. What problems are you solving with the product? What benefits have you realized? Pipedrive ...

I just got the right sales CRM from the company through the spreadsheet

What do you like best? Board: its board has been carefully designed to perfectly combine simplicity and density of information. I can see all my current views at all stages and know at a glance that I need to reconnect to keep the process evolving. Revenue forecast: Your estimation tool provides me with some very real and accurate data (combined with my knowledge of the market and products, etc.), which can help me understand the current sales of my potential revenue range at any ...

CRM for small organizations with huge goals.

What do you like best? It visualizes your sales pipeline and assists with making sure important activities and conversations will not be dropped. The whole CRM is fresh and neatly organized. It is always encouraging to utilize this App. sure realizes how to captivate their clients; it has a versatile application, which facilitates access anywhere. It is a great SaaS tool, which allows access from anywhere that has web. Another pleasant feature is having the option to channel all the ...

PIPEDRIVE

What do you like best? I was looking for a powerful and graphically pleasant tool to manage my prospecting (instead of an excel spreadsheet). PipeDrive has not just allowed me to manage our contacts but to increase our sales by having a constant global view. And what a pleasure to see at a glance what we have already done with a prospect. Management of commercial contacts and sales process is excellent. What do you dislike? I have absolutely no negative points about the ...

Pipedrive CRM Sales and new customers !!!

What do you like best? Pipedrive has been an important point for us because it has provided solutions, we have noticed new customers as well as sales, so for us it has been wonderful, and I like the system because it has been very attractive, it has been perfectly coupled for us to handle it, simple tools and easy, perfect to be able to handle it and avoids complicating us in asking support, it is generally very nice and so far it has been a key point in improving the company, very ...