Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

After working with several different…

After working with several different CRM-softwares: Pipedrive is simple by far the best!

Unreliable - Great CRM, Bad Support

Great program if only the cared about support. Email issues with onboarding, Email issues while using, and finally no email working. My email clients work great, no issues, other CRMS work great no issues, Pipedrive needs 2 weeks to set up an email that they will break later. I don't have another 2 weeks to deal with sleepy support. If you need a reliably system for daily business look elsewhere

ATTENTION

ATTENTION, une fois que vous souhaitez partir, il est très difficile, voire impossible de résilier votre abonnement. Leur formulaire de résiliation ne fonctionne pas, et le service client est inexistant, et pas le chat, il faut 2 heures pour avoir aucune réponse.Le CRM est moyen, mais le service client est déplorable !!Vous êtes prévenu...

Awful customer service

Awful customer service. They respond quickly enough but if the response doesn’t satisfy your issue, tough. They simply ignore your issue. After cancelling several times, they continued to take payment. When I made them aware of this, the simply responded by saying they do not do refunds.*in response to Pipedrive’s reply. This is exactly the process I followed. Pipedrive still took money from my account for months afterwards. I probably used Pipedrive for three days total and have paid for ...

Simple but powerful CRM

What do you like best? I can configure multiple pipelines with custom fields exactly as I need them, everything from quite simple UI. Pipedrive is simple and intuitive. What do you dislike? It is a bit complicated to work with repetitive revenues as Saas licenses Recommendations to others considering the product: Easy to use and intuitive CRM with a lot of integrations to boost your sales. If you are looking for fast deployment and simple usage, Pipedrive is what are you ...

Worse ever experiece with them..I…

Worse ever experiece with them..I cancelled their subscription and they were sending me reminder everytime and then suddenly they took payment for month and saying i reactivated their subscription which i never ...They are too expensive same services you can get it for free from other CRM..

Predatory billing tactics

Predatory billing tacticsThe cancellation page is broken and their support refuses to help me cancel my subscription.

Excellent outil de suivi des ventes

What do you like best? Permet de conserver toutes les actions effectuées dans un dossier (notes, appels, suivis, emails, relances, tâches, etc...) Le système propose toujours de planifier la prochaine étape et de bâtir son calendrier d'avance - plus jamais de journées blanches ! La recherche est facile pour éviter de travailler en double avec un autre collègue et perdre du temps On peut collaborer sur un même dossier facilement, se partager des notes, prévoir une activité ...

Pipedrive's customization makes reporting so easy

What do you like best? Pipedrive's API integration and customization is easy to use and works seamlessly. What do you dislike? The stronger user permissions are in the most expensive package. Recommendations to others considering the product: Take the tutorials. There are new features all the time. What problems are you solving with the product? What benefits have you realized? Reporting from the sales pipelines give our business partners a weekly snapshot that ...

Reliable platform for automating various tasks

What do you like best? It is absolutely a great tool. I Iove the simplicity of this tool. It consists of variety of options for managing customers. There is also availability of so many helpful tutorials. I love to use this awesome platform. It is incredibly easy to run and keeps our leads well organized. It is playing a very significant role in automation. What do you dislike? Although mobile version is found to be very helpful. One of the least thing is that mail management is ...