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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 901-910 out of 3076

GC

Gavin Cherrie

12/21/20

4 out of 5

Overall Pipedrive is a great product

Overall Pipedrive is a great product to work with.Ongoing integration with our other business tools such as Xero and dropbox will make this the premium cloud based CRM.

MS

Morgan Suckling

12/21/20

4 out of 5

Great CRM but needs to be able to track…

Great CRM but needs to be able to track individual visitors on website and leadsources.

O

Olivier

12/21/20

4 out of 5

It's a very easy to use tool for sales…

It's a very easy to use tool for sales teams. Easy to launch and set up. It's evolving fast implementing new feature often.

S

Sean

12/21/20

5 out of 5

Easy to use

Easy to use , cost effective and intuitive

TY

Thierry YADAN

12/21/20

5 out of 5

Excellent sales expérience

Excellent sales expérience

R

RMarvan

12/21/20

5 out of 5

Excellent tool to manage different deal…

Excellent tool to manage different deal funnels, activities and follow up. Easy to set up at your convenience and to integrate with calendar, email... really good!

MT

Mr Toyryla

12/21/20

5 out of 5

User friendly

User friendly, all the functionalities that are needed in a simple to use package, reasonably priced

RL

Randy Lauver

12/21/20

5 out of 5

Great simple CRM

Great simple CRM

JD

Juan Diego Jaramillo

12/21/20

5 out of 5

Easy to work with

Easy to work with. Its implementation was made easily.We have been working for 3 years with Pipedrive, and we are so happy to have it.

P

Petri

12/18/20

4 out of 5

Excellent tool for a one man outfit…

Excellent tool for a one man outfit like mine. Keep register of customers, emails and offers saved and gives reminders. Good customer support staff who provide good understandable answers. Highly recommendable when similar need.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].