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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 871-880 out of 3076

V

Vitauts

03/25/21

5 out of 5

Pipedrive offers so many options

Pipedrive offers so many options, how you can work with pipedrive. My colleagues work in different ways with pipedrive. I have 90 opened deals, I can't imagine, how i could work with so many deals without pipedrive.

A

Andrii

03/25/21

5 out of 5

Very simple interface and powerful resources on the CRM.

Very simple interface and powerful resources on the CRM. I especially like that each lead or deal must have the next action. And the system always keeps reminding that the next action is not appointed to the deal or lead.

TG

Thomas Guerinier

03/25/21

5 out of 5

Pipedrive strengths: UX & sales focus

I've been using Pipedrive since 2014. At that time, I already had to choose between salesforce and other tools. Pipedrive was definitely not at its current level but I could already benefit from its simplicity and ease of use. I was a co-founder of a biotech start-up and it deeply helped organizing my sales as well as gathering users' and prospects' feedback to better understand my segments and build my key selling points.

BB

Bradley Britter

03/25/21

5 out of 5

My team and myself love Pipe Drive

My team and myself love Pipe Drive. They've got a great software, a nice interface and it is very easy to use.

WQ

Waldemir Queiroz

03/25/21

5 out of 5

It is a simple and powerful CRM

It is a simple and powerful CRM. Itb is my everyday dashboard for my business.

BL

Bruno Lima

03/25/21

5 out of 5

Great platform/service.

Great platform/service, very user friendly. Pro-active support team. Bruno Lima Sales Manager Dengun

PO

Paul Oldenburg

03/25/21

5 out of 5

Direct impact

Direct impact Easy to use Low cost

VD

Vikram Dev Burman

03/25/21

5 out of 5

Thanks very much for supporting us to…

Thanks very much for supporting us to move in right direction.

NM

Natalie MojoHost

03/25/21

5 out of 5

I have used Pipedrive for over 5 years…

I have used Pipedrive for over 5 years and recommend it to any sales teams that ask me for advice. After awful experiences with SugarCRM and SalesForce, I was extremely wary of a new CRM, and Pipedrive was really an unexpectedly pleasant surprise. It is easy to learn and set up, and actually delivers value as opposed to carving time out of my day. It is easy to log meetings, calls, and emails and this ensures customer continuity and easy access to information within the sales team. When ...

Read more

RC

Ruperto Calatrava

03/25/21

5 out of 5

It works perfectly for us

It works perfectly for us, everything I am looking for in a CRM. If they don't have it, they are already building it, which is great. Also, the customer service is amazing and always supports us very quickly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].