9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 841-850 out of 3076
J
Jimmy
03/28/21
Pipedrive is the one for a small business like ours.
We're really happy with Pipedrive. After spending a lot of time comparing multiple solutions out there we ended up choosing Pipedrive and haven't regretted our decision even after a few years now. It is flexible, customisable and allows us to manage the data we wanted to manage in a flexible way. The app works flawlessly as well so we're happy to have chosen for Pipedrive.
LG
Lisa Garrity
03/28/21
LOVE Pipedrive
LOVE Pipedrive, super easy to set up and use. Love too how we get to trial new feature constantly in a 'try before you buy' way. I never feel like Pipedrive are doing the hard sell on me, but manage to give me new info at the same time to ensure that the opportunities are there for us if we want to take them. Highly recommend to everyone (and do!). The help team are easily accessible and always helpful, even though our timezone in New Zealand is way out from the USA. The whole team at Eyes ...
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GT
Guillaume Thibaux
03/28/21
The best CRM we have used so far
The best CRM we have used so far. I especially love the fact that you can completely customise it to match your business needs and workflows. I highly recommend it!
LC
Luis Correa
03/28/21
Nice way to keep all info together.
Nice way to keep all info together. Love the customizable aspect of it
BD
Bill DeBlasio
03/27/21
Used Salesforce for years
Used Salesforce for years. I found Pipedrive much more user friendly - especially for a beginner.
TL
Tony Loeffler
03/27/21
Must-have!
Excellent CRM! Must-have!
K
KS
03/27/21
Flexible and easy-to-use CRM system
Flexible and easy-to-use CRM system. We do not need the CPQ workflow which is offered by providers of the heavier solutions (Salesforce, etc.), so Pipedrive is a perfect solution for our company. The downside: access rights management is not sophisticated, thus your role might be not ideally defined. As long as your employees are trusted grown-ups, you may tolerate it [as we do].
TL
Tony Loeffler
03/27/21
Must-have!
Excellent CRM! Must-have!
K
KS
03/27/21
Flexible and easy-to-use CRM system
Flexible and easy-to-use CRM system. We do not need the CPQ workflow which is offered by providers of the heavier solutions (Salesforce, etc.), so Pipedrive is a perfect solution for our company. The downside: access rights management is not sophisticated, thus your role might be not ideally defined. As long as your employees are trusted grown-ups, you may tolerate it [as we do].
BD
Bill DeBlasio
03/27/21
Used Salesforce for years
Used Salesforce for years. I found Pipedrive much more user friendly - especially for a beginner.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].