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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 791-800 out of 3076

J

John

06/10/21

5 out of 5

Easy to manage leads

PROS: It is a great tool to manage your sales. When you compare with other similar tools in the market, Pipedrive is like no other. It is more complete and offers the best user experience for my sales operations. Apart from that, it integrates with multiple applications such as Gmail, Zapier, and Google Agenda among others. This makes it a reliable product that offers more than hat it already has. At first, it was all about, managing leads and I found out that it is easy to set up once I ...

Read more

GG

Gerald G

06/06/21

5 out of 5

"CRM, marketing and sales powered by a single platform"

What do you like best about Pipedrive? It is software with capabilities that favor customer relationship management in my organization. Its interface is user-friendly and straightforward; it is pretty easy to navigate and provides everything we need to enter the market, understand customers and offer them the right products and services according to their needs and availability. It has helped improve essential processes that go hand in hand with sales.

E

Edward

06/05/21

5 out of 5

Simple yet powerful

PROS: I like Pipedrive because it is simple. However, it's a powerful tool for team collaboration. It gives me real time alerts and updates so that all the team is in sync. It helps us achieve our goals on time.

JF

Joshua F

06/02/21

5 out of 5

"Pipedrive - the heart of the business"

What do you like best about Pipedrive? Light-weight yet highly versatile Intuitive design

BB

Bob B

05/20/21

5 out of 5

"Simple and Inexpensive"

What do you like best about Pipedrive? One of the worst things about new software is that a busy person takes time away from sales to learn a new system. This is not an issue with Pipedrive as it is intuitive and you can learn it as you use it for the first time.

G

Gregory

05/05/21

5 out of 5

More Feasibility in Business

PROS: I heard about it somewhere and started using Pipedrive. I must say it's a really cool software. Easy interface gets you going straight away. Everything is highly visible and I know exactly what areas to work on. Exporting data from CSV is a big plus point for me. It helps me while reporting. Visually the software is quite engaging and I can choose which of the users see which reports. It has been a lot of fun using this software.

AU

Anonymous User

05/02/21

5 out of 5

"Why you should use Pipedrive as your company's CRM tool"

What do you like best about Pipedrive? Pipedrive is amazing because it allows direct integration with Zapier and is easily customizable to whatever automations and fields we want. PD also allows for customizable reporting dashboards.

AU

Anonymous User

04/29/21

5 out of 5

"FINALLY, an intuitive CRM"

What do you like best about Pipedrive? Such an intuitive and easy-to-use platform -- the folks there get it. And it's very well priced. What do you dislike about Pipedrive?

B

Bridget

04/20/21

5 out of 5

Workload Relief through Pipedrive

PROS: The reason why I like Pipedrive so much is that it has incredibly reduced my workload and complications I faced with daily tasks. I am most concerned about closing deals after sales. I don't worry much about calendars and projects so I can safely say that my problems are being dealt with efficiently so far. The app is quite intuitive as well and highly interactive.

ES

Eileen Simons

04/18/21

5 out of 5

Pipedrive is an excellent tool

Pipedrive is an excellent tool! I needed a way to save time doing outreach and organizing my offers. We use both for reaching out to new potential influencers to work with as well as to easily track offers and do follow-ups.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].