Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

One of the easiest to use but most useful tools you could invest in.

PROS: I cannot say enough good things about this software. We\'ve been using it for over a year now and it has never failed us. Everything you imagine to do with your CRM tool you can get done with Pipedrive and its integrations. You don\'t need any time at all to get used to it, it\'s very intuitive. The custom fields and details about contacts and deals are endless. You can integrate it with your gmail and it will automatically import all your emails and trigger drafts for every new deal ...

"Pipedrive Experience"

What do you like best about Pipedrive? Agile, easy to understand and set up. Affordable. Helps drive our pipeline, engage our customers, schedule followups and stay on schedule.

Easy to collaborate among sales team members

PROS: I settled for this tool to help me manage my sales effectively. Pipedrive has not disappointed in any way. It helps me to develop better CRM software for my business which is bliss. Since I am all about lead generation and management, I can use this product to give me just that. It focuses in better and modern CRM solutions which have come to bring results in terms of sales. It is easy to use and does not have any redundant functionality to it which is convenient. It has a highly ...

"If you believe in pipeline and want something that is easy to setup AND easy to use- this is it"

What do you like best about Pipedrive? You can be up and running within hours at very moderate cost. Cost is per user, not by contacts, I.e. it just is like a 'fee' per sales person and easily justified.

"Easy to use - great CS Team"

What do you like best about Pipedrive? -It's easy to use, not super complicated like other CRM tools. -you can add fields, create flows according to your sales processes.

"All that you need in a CRM"

What do you like best about Pipedrive? I especially like the LeadFeeder integration, which allows you to see the companies visiting your site inside of Pipedrive. What do you dislike about Pipedrive?

"Finally, a CRM that makes me more productive"

What do you like best about Pipedrive? Pipedrive allows you numerous views without the compexity. It is easy to get the hang of switching between views, creating new ones and filtering your priorities.

"Simplified CRM, focus on what matters."

What do you like best about Pipedrive? Pipedrive is easier for reps to understand and adopt because it focuses on rep activities that drive pipeline creation and development activities.

Pipedrive will allow you to see how a particular CRM will work in your business.

PROS: Technology advances rapidly, therefore, if your company wants to grow, you have to learn to go hand in hand with technological advances. If you have a small or medium business, you probably need CRM software to improve lead management, sales management, reports and other similar operations.

"Loved this CRM!"

What do you like best about Pipedrive? I liked everything about PipeDrive. It is a very user friendly tool and helps keep everything organized. I really like the live chat and the Deals layout, making it very easy to see and understand what each status is and what has been done and what needs to be done.