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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 761-770 out of 3076

JA

Jafrul A

11/07/21

5 out of 5

"Most Helpful and Awesome CRM tool!!"

What do you like best about Pipedrive? Clear outline of deals arrangement and acknowledgment processes. It has assisted us with turning out to be significantly more productive as a business.

M

Mitchell

11/04/21

5 out of 5

Saves the time and effort

PROS: It is easy to follow up on your leads. Once you generate leads, you can manage them from the time they visit your site to when they make an order. It helps you to answer their questions and queries with ease. This is because all the conversations and queries a lead raises are stored in a thread where you will be able to view the entire conversation without much hustle. Pipedrive gives you a visible way through which you can follow up on your leads. It is mobile compatible where the ...

Read more

MS

Martin S

10/31/21

5 out of 5

"Pipedrive is easy"

What do you like best about Pipedrive? Super easy Interface and low learning curve What do you dislike about Pipedrive?

AU

Anonymous User

10/29/21

5 out of 5

"Very intuitive CRM I have ever used."

What do you like best about Pipedrive? The ability of integrating the CRM with the finance tool and data tools made life easy for our marketing and our finance team.

AU

Anonymous User

10/28/21

5 out of 5

"Great CRM tool"

What do you like best about Pipedrive? Helpful to have different lifecycle stages. What do you dislike about Pipedrive?

AU

Anonymous User

10/21/21

5 out of 5

"A Great CRM for smaller teams!"

What do you like best about Pipedrive? Pipedrive is the most straightforward CRM I have ever used. It is obvious this was built buy Salespeople, for Salespeople. What do you dislike about Pipedrive?

AU

Anonymous User

10/19/21

5 out of 5

"Pipedrive is simple to use, super helpful, and an amazing ally in Sales Management"

What do you like best about Pipedrive? That you can send all emails to Pipedrive so you can have all the history of past communications in the same space. And you can set reminders to contact every lead and do the correct follow-up of each lead.

AU

Anonymous User

10/18/21

5 out of 5

"Great CRM for startup"

What do you like best about Pipedrive? Value for money and ease of use. Just seems to be by far the best option for startup. What do you dislike about Pipedrive?

O

Oliver

10/16/21

5 out of 5

Increases visibility of your sales processes

PROS: It has everything you may need to improve your sales. It offers a reliable platform on which you can manage sales pipeline without much hustle. I like the view that this tool comes with as I can check which leads to go with and what to do on my next move. Also, the activities feature equips me with enough knowledge to see who recently bought at my store or visited my site. With that kind of information, I will be able to know which lead I have to follow up so that I can convert them ...

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JL

Jonathan L

10/15/21

5 out of 5

"Pipedrive is perfect for our business!"

What do you like best about Pipedrive? Pipedrive is super customizable and allows us to have our flows of sales, as well as automation and reports. Some SAAS CRM has functionalities you need to accustom to. In this case, we felt the system was accustomed to our reality.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].