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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 731-740 out of 3076

AU

Anonymous User

02/16/22

5 out of 5

"Excellent CRM for user friendliness, integrations, and smart automations."

What do you like best about Pipedrive? Ease of use and little details in functionality and UX that mean that I am saving 30% of time on some tasks over my previous CRM (FreshSales). It's also got a wide range of integrations.

AU

Anonymous User

01/30/22

5 out of 5

"The best CRM"

What do you like best about Pipedrive? It's ituitive and facilitates keeping everything together. I can't put into words how I liked using Pipedrive to manage complex sales processes.

DR

DEEPIKA R

01/22/22

5 out of 5

"One Effective Tool to get sales perfectly organized and is customizable to get it fit in"

What do you like best about Pipedrive? It helps in naming the stages based on the deals we take through. It also helps in focusing on the sales actions and tasks. It helps in scheduling plan activities and thus we can perform it accordingly in the right way

IG

Iceal G

01/20/22

5 out of 5

"Pipedrive Review from a web developer point of view"

What do you like best about Pipedrive? So here's a story, my client wanted to automate some of his work to be connected to other apps. The thing is I don't have knowledge using this Pipedrive CRM before, but after looking into it, I just got hooked and easily connected all the webhooks, automation, easy to create products and additional fields. I have successfully helped my client in their automation, I used additional fields which has some right data format to it. As well as we can have ...

Read more

NC

Nicolas C

01/19/22

5 out of 5

"CRM for young modern fast companies"

What do you like best about Pipedrive? Pipedrive is easy to set up, easy to use, and it has everything you need to manage a Sales pipeline and customer relationships, especially for smaller companies.

SE

Seif Eddine Y

01/18/22

5 out of 5

"My review of using Pipedrive"

What do you like best about Pipedrive? Organized work performed by Pipedrive I really would recommend it to everyone What do you dislike about Pipedrive?

AU

Anonymous User

01/17/22

5 out of 5

"awesome tool to manage leads"

What do you like best about Pipedrive? in this tool, you can add leads and then set up activity and also there are a number of columns to see leads process from acquiring to won

MP

Milly Price

01/13/22

5 out of 5

Best Support Team Ever??

They are just all amazing every time I speak to them. Making customised videos from my insane workflow automation rambling (more than once!) is just an example of how awesome this team is. 10/10 recommend

AU

Anonymous User

01/04/22

5 out of 5

"Exciting"

What do you like best about Pipedrive? I love the ease of use to house all of my prospecting information in one place and to follow my deals all the way from start to finish

AU

Anonymous User

01/04/22

5 out of 5

"Love my pipe"

What do you like best about Pipedrive? The visuals, the knowledge base is the best I have seen and the customer service for a company that does not have phone support is bar none

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].