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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 721-730 out of 3076

RP

Ron P

05/23/22

5 out of 5

"Pipedrive as a CRM solution"

What do you like best about Pipedrive? Pipedrive is an innovative company that has a well-organized and robust CRM solution. What do you dislike about Pipedrive?

EQ

Erica Q

05/11/22

5 out of 5

"Easy way to keep sales organized"

What do you like best about Pipedrive? It's very easy to create pipelines, move prospects between and within them, and keep track of contacts. It integrates well with Slack and Pandadoc (2 I have tried)

MM

Monika Milchova

05/10/22

5 out of 5

Compared to a lot of other stuff on the…

Compared to a lot of other stuff on the market I think its a great value. Their API could use some work and their automatic triggers are lacking, but again compared to the market place for the price, its good.

KB

Ken Brown

05/08/22

5 out of 5

Outstanding CRM

Outstanding CRM - Even better customer service. I run a $100M+ company with PipeDrive and couldn't be happier with all their functions. Highly recommend

AU

Anonymous User

04/21/22

5 out of 5

"Pipedrive is vital to our sales team"

What do you like best about Pipedrive? Follow up prompts, pipeline overview, forecasting tools, sales insights What do you dislike about Pipedrive?

RK

RATNAM K

03/17/22

5 out of 5

"A system to track all your sales activities"

What do you like best about Pipedrive? Easy to use. These features are very helpful for my work. Pipeline flow, contacts, sales insight/report and market integration.

DW

Dave W

03/04/22

5 out of 5

"PipeDrive is my Favorite CRM I've ever used"

What do you like best about Pipedrive? PipeDrive has the easiest customer interaction user-interface. Setting up the deals, logging and seeing the flow is easy as 1-2-3. Linking multiple deals to the same organization is great if you know they'll have multiple revenue streams coming into the organization.

BJ

Bee J

03/02/22

5 out of 5

"Easy to use!"

What do you like best about Pipedrive? I love how simple the interface is to use, and the multiple features that are accessible, the Pipedrive support team are really helpful and knowledgable

FS

Francesca S

03/02/22

5 out of 5

"Perfect for tracking sales enquiries, product orders and projects/installs"

What do you like best about Pipedrive? The number of fields you can customise is perfect for our type of business we also keep track of financial terms etc through this system

CC

chandan c

03/01/22

5 out of 5

"One of the best and easy to use CRMs"

What do you like best about Pipedrive? The UI is very easy to navigate and reports are what every Sales manager would desire. The activity reminder helps Sales person to track activites very easily withough fail

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].