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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 701-710 out of 3076

BP

Brittany P

11/08/22

5 out of 5

Free trial to paid subscription

From free trial to paid subscription, the service and responsiveness of the team at Pipedrive has been superior to what we have experienced with prior CRM/Marketing solutions. When needing extra time to evaluate the offering during the free trial period, our account executive was able to extend the timeframe – allowing us the opportunity to fully vet the application, ultimately leading to the decision to replace out existing solution. From a sales/contact management view, the flexibility ...

Read more

MT

Manuel T

11/01/22

5 out of 5

"Good Cost Effective CRM For Growing Businesses"

What do you like best about Pipedrive? It is easy to use and setup. Their customer service does a good job in helping you solve any problems via chat or on a phone call which involves very short wait times.

JA

Jorij Abraham

11/01/22

5 out of 5

Very happy with Pipedrive

Very happy with Pipedrive. I have been using it now for 2 years. Excellent customers service, always helping you within a few minutes. The system itself is very easy to use but still quite advance. I have also used hubspot in the past but it is way more expensive. I can strongly recommend pipedrive!

RB

Ruben Bouhnik

10/09/22

5 out of 5

Action driven

Date of experience: October 10, 2022

AU

Anonymous User

09/12/22

5 out of 5

"Pipedrive is such a Time Saver!!!"

What do you like best about Pipedrive? Pipedrive has great flexibility. Pipedrive allowed our whole team to know exactly where we were in each candidate's hiring process. For example, our columns were titled - Applied, Need to Contact, Contact Made, 2nd Attempt, Final Attempt, Interview Scheduled, Missed Interview, Not Offered, Contingent Offered, Background Pending, HomeCare Orientation Pending, Staffing Orientation Pending, Orientation Scheduled, Oriented Waiting on HR, Ready to work. ...

Read more

BR

Brittany R

09/12/22

5 out of 5

"Best CRM I have ever used!"

What do you like best about Pipedrive? I love the intergration features and the ease of the platform! Much better than any CRM I have used in the past. Very happpy!

JJ

Jeff Jackson

09/11/22

5 out of 5

Great pricing structure

Great pricing structure. Great CRM for small companies.

BK

Bill K

09/08/22

5 out of 5

"Exclellent 360 CRM. Magnificent features and endless possibilities"

What do you like best about Pipedrive? The plethora of features and the fact that you can integrate Pipedrive with marketing-sales-databases software. That gives you the opportunity of make the optimal use of a CRM.

SO

Samuel O

09/06/22

5 out of 5

"Reliable app that can make your workload much easier task."

What do you like best about Pipedrive? Its very organized app that friendly to use it helps us organize sales and leads What do you dislike about Pipedrive?

LL

Laura L

09/03/22

5 out of 5

"Pipedrive is an awesome digital sales CRM"

What do you like best about Pipedrive? Pipedrive shows us everything we need to track any sales pipeline from our marketing department, as well as showing us secure channels to share with our customers through the CRM. The file export tools are exceptional and very powerful so we can take advantage of deals that close early and the system doesn't crash.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].