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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 681-690 out of 3076

E

Eric

12/11/22

5 out of 5

Paola Edwards was awesome!

Paola Edwards was very helpful and answered all my questions. Her presentation was professional, detailed and friendly. Pipedrive is easy to use and great for our Start Up Business with Signet Slabs!

UD

Usman Dilawar

12/08/22

5 out of 5

So I was working with Spencer A

So I was working with Spencer A. Smith. He was extremely helpful and kind during trial period and helped in every query. We are going to buy a plan today and would really appreciate the pipedrive support help.

MC

Magda Chomczyk

12/07/22

5 out of 5

Good reply time

Good reply time, very friendly and patient.

GH

Geovanna H

12/06/22

5 out of 5

"Ferramenta necessária e de fácil uso para a area profissional principalmente"

What do you like best about Pipedrive? A facilidade em conseguir usar a ferramneta de e-mail, ligação, agendamento em uma unica e excelente plataforma What do you dislike about Pipedrive?

BS

Brad Schneider

12/04/22

5 out of 5

Stephani was thorough with her answers…

Stephani was thorough with her answers and follow-up. She took a consultative approach where I knew she was listening to my needs. She also was able to suggest future next steps for me which was very helpful.

H

Hugo

12/03/22

5 out of 5

The subscription was super easy

The subscription was super easy and fast. Having a person contacting you offering help immediately after subscribing is a plus

R

RC

12/01/22

5 out of 5

Spencer Smith has been great and made…

Spencer Smith has been great and made our decision so simple to pick Pipedrive. Now the fun begins. Thank you Spencer!

CW

Christoph W

11/30/22

5 out of 5

Great intro by Diogo

Great intro by Diogo, straight to the point! Have been using several CRM's, but Pipedrive makes everything smooth and simple.

RL

Regina Lau Pallund

11/30/22

5 out of 5

Hey there

Hey there! While we were looking for the CRM solution for our company, I have got in touch with Joana Leite, who provided absolutely amazing customer service. She was very helpful and forthcoming. I had an experience working with Pipedrive before and already in advance knew how easy and user friendly platform is. Pipedrive is packed with all possible tools you might need to run your sales smooth and effective. Definitely recommend. The only downside is that it is not possible for them to ...

Read more

AM

Antoine Menard

11/29/22

5 out of 5

Thomas Richardet accompanied us…

Thomas Richardet accompanied us perfectly and showed us the qualities of pipedrive. We liked it and we are now pipedive user.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].