9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 671-680 out of 3076
NZ
Nader Zidi
12/15/22
Excellent customer service
I discovered Pipedrive by chance in my search to develop my business in my company. From the beginning I was very well attended by Ms. Shiance who expressed a very professional level of customer service with a lot of kindness, flexibility and attention. It is true that I am new to Pipedrive but I am sure that I will learn quickly thanks to the professionalism of your team.
S
Shawn
12/15/22
Stephani was helpful and friendly…
Stephani was helpful and friendly during my discovery phase of Pipedrive. Thank you!
CL
Clement Lo
12/15/22
Very helpful onboarding demo and fast…
Very helpful onboarding demo and fast response to questions I had. Thanks Stephani!
K
Kirils
12/13/22
Decent customer service
Pipedrive has one of the best customer service I have experienced when dealing with software providers. Always happy to help, even though there is huge knowledge base already, they help answering your questions in the online chat. The accessibility and result oriented support is what I value the most.
IM
Ina Mastalurova
12/13/22
Perfect customer service
Perfect customer service, paid attention to what we need, proactively reached out and helped us.
M
Mohammad
12/13/22
Great CRM
Great CRM, everything I need in one system.
DK
Darrell K
12/12/22
"Streamlined pipeline management with a one-dashboard approach to sales"
What do you like best about Pipedrive? - Excellent front-paged dashboard which prioritizes important tasks + deals - Top-notch reporting across activities + results
S
Simon
12/12/22
Fast and friendly service.
Fast and friendly service. Whenever I reached out with a question, the responses were always very helpful and in a timely manner. I've used Pipedrive before, and it's this level of service, as well as an easy to use platform that brought me back.
RG
Rosie Garcia
12/11/22
great service
Paula make sure i had a great experience and share her knowledge to make sure i understood the process. she was attentive and patience with answering all my questions. defiantly a pleasure to work with!
BG
Beatriz Gomes
12/11/22
The best CRM system!
We've been using Pipedrive for several years in my company (and other companies) and it's been great to explore the different features that Pipedrive has been developing thorough the years. Pipedrive is definitely one of the best CRM/Sales tools out there.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].