9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 661-670 out of 3076
JM
Jennykay McSweeney
12/27/22
Garrett Palmer was the BEST…
Garrett Palmer was the absolute BEST salesperson I have ever had! I have been shopping for software a LOT and he was by far the BEST! He was open, honest, knowledgeable, positive energy, precise, and had great communication. I had to stop a couple of times in the first call because I felt so surprised that I was actually getting intelligent information and I had to process it. I literally told him that I felt like I had gotten out of a Honda and into a Lamborghini. And it's true. The other ...
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DK
David Koegel
12/26/22
First CRM that is so simple to use and makes sense
Seamless, intuitive and user friendly. No more excels or Outlook to do's, PD has it all built in! Integration and scalable too. IN 30 YEARS I have never experienced a CRM like this. My partners can now measure the company progress and plan accordingly.
H
hugo
12/26/22
very good support!
very good support! We were able to be listened regarding our concerns and find solutions quickly when needed, all this with an perfect reactivity.
SL
Stéphane Lepicard
12/21/22
I had already used your soft.
I had already used your soft. It's a so useful and agile digital solution to manage new business It was easy to convince my new company to adopt Pipedrive
N
Nick
12/21/22
Easy to use
Easy to use and modify, especially with custom fields and simple workflows. Plenty of videos online to support too :)
K
Kyrylo
12/19/22
Nice tool for sales in FMCG
I've been using Pipedrive for more than three years. We launched it with my colleagues from my export sales team at my previous job and were quite happy about it. Then I jumped into a new, much smaller company, and they didn't use any CMR, so I proposed to launch it within the first working week. We did it on the same day, and I'm still satisfied. Maybe there are better solutions, but I've never wanted to try them.
KL
Kim Lévesque
12/19/22
I enjoyed the videoconference training…
I enjoyed the videoconference training one-on-one, it was easy to get answers to questions specific to our workflow/needs. Answers to my questions afterwards were quick and to the point.
MO
Marisol Orozco
12/19/22
Great customer service!
Every Pipedrive associate I spoke with was very helpful and responded in a timely manner everytime.
C
Corey
12/18/22
Garrett Palmer is the GOAT!
Garrett is the one who made my experience great! He is very informative plus he was very easy going with us to work with. Our conversation started January of 2022 and he sold us on Pipedrive. We knew thats what we wanted once our Salesforce contract ended. When it came time, he was knowledgeable on what we wanted still and got us in the right hands of whom to work with outside of Pipedrive to get things squared away. All in all, keep him around!! Thank you again for everything
S
Suzie
12/18/22
Great communication and easy to use
Date of experience: December 19, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].