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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 651-660 out of 3076

AU

Anonymous User

01/05/23

5 out of 5

"Great Customer Service"

What do you like best about Pipedrive? Pipedrive is extremely easy to use and a great tool for managing a sales funnel. The platform is extremely user-friendly, which makes getting new team members integrated and equipped to start selling right away with minimal training. The customer service is also excellent and reliable, and prompt. I highly recommend the platform.

F

Francisco

01/05/23

5 out of 5

Good app and good support team

very good app, really helpful and easy to use

GM

Gabriela Mariel

01/03/23

5 out of 5

It Is a beneficial tool for our…

It Is a beneficial tool for our company; it helps me to get organized in the easiest way.

RA

Rob Allen

01/02/23

5 out of 5

Pipedrive looks perfect

We've run a month's trial and Pipedrive so far seems right up our street. We moved from Salesforce which was just simply too expensive for the capabilities we required. I'd definitely recommend.

PM

Paweł Montwiłł

01/01/23

5 out of 5

Pipedrive is the best CRM for new business. I have been using it for years in different companies and it is so simply yet so effective. The best UX/UI on the market. The mobile app is great too.

Pipedrive is the best CRM for new business. I have been using it for years in different companies and it is so simply yet so effective. Kudos to the founders and great team behind it. Estonia rocks :)

LL

lynda Ladj Merabet

12/31/22

5 out of 5

Reactivity and availability

Thomas Richardet is so reactive and helpful which makes the implementation much more easier. Pipedrive is a very good tool for our sales team.

J

Joe

12/31/22

5 out of 5

Great onboarding!

Been working with PD for years. In my new company, we needed a new CRM system. I subscribed to PD for the third time (company). I've seen PD grow from offering basic functionality to an overcomplete CRM to scale business. Excellent CRM!

NS

Nasif S

12/30/22

5 out of 5

Better than Closely/ HubSpot/ Salesforce

1. Easy to use interface - As a salesperson, I appreciate the fact that Pipedrive was designed with salespeople in mind. The interface is intuitive and easy to navigate, making it a breeze to keep track of my leads, deals, and tasks. 2. Customizable pipelines - The customizable pipelines feature has been a standout for me. It allows me to tailor the sales process to my specific needs, helping me stay organized and on top of my deals. 3. Integration with other tools - The integration with ...

Read more

GB

Garrett Baklytskyi

12/29/22

5 out of 5

Easy to start and user-friendly CRM

Easy to start and user-friendly CRM. Support is absolutely helpful and fast

SB

Sheldon Brow

12/28/22

5 out of 5

Pipedrive is the answer…

Pipedrive has the interface cleanliness, integrations, and beautiful mobile experience that you are looking for. Stop your CRM rabbithole and focus on Pipedrive.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].