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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 641-650 out of 3076

GP

Guillaume Paul-Simoncelli

01/17/23

5 out of 5

Probably the best customer service

The presentation from Stephani was great and she was there for the entire process during our trial version. I really recommend Pipedrive, it's a great tool if you are looking for HubSpot or Zendesk Sell alternative.

G

GTL

01/17/23

5 out of 5

Simple CRM that isn't too complicated!

Simple CRM that isn't too complicated! Like the support but could do with a few more regular slots. Just started using and can already see how useful it's going to be.

G

GTL

01/17/23

5 out of 5

Simple CRM that isn't too complicated!

Simple CRM that isn't too complicated! Like the support but could do with a few more regular slots. Just started using and can already see how useful it's going to be.

DP

Daniel Pereira

01/17/23

5 out of 5

Attentive service

Attentive service, answered all our questions

AS

Alan S

01/17/23

5 out of 5

Good honest conversation with Spencer…

Good honest conversation with Spencer and focused on our company needs.

NV

Nathalie Van Oost

01/17/23

5 out of 5

Fast

Fast, friendly and very helpful

JT

Jesus Tavera Cruz

01/16/23

5 out of 5

Perfect CRM for a Startup.

We are a startup and I have experience using Pipedrive in bigger companies. It has everything we need.

TR

Tim Radcliffe

01/16/23

5 out of 5

Joana Leite has been very helpful and…

Joana Leite has been very helpful and patient to date.

TR

Tim Radcliffe

01/16/23

5 out of 5

Joana Leite has been very helpful and…

Joana Leite has been very helpful and patient to date.

JT

Jesus Tavera Cruz

01/16/23

5 out of 5

Perfect CRM for a Startup.

We are a startup and I have experience using Pipedrive in bigger companies. It has everything we need.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].