9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 611-620 out of 3076
DS
Derek Smith
01/31/23
Sales & Support in Portugal is very good!
The sales representative in Portugal was very helpful during my trial period. I'm looking forward to exploring Pipedrive in the months ahead - right now, I'm still figuring out the inner working and how I can incorporate it into my workflow. So far, it's been very simple to understand and work with. Thank you!
SD
Suren D
01/31/23
"Excellent CRM built for Sales"
What do you like best about Pipedrive? The Kanban-like sales pipeline and overall pipeline management make it easy to manage and track the progress of various deals at different stages. Also, the automatic prompt to schedule a "next action" with an individual leads helps to clarify the next steps that should be taken with each lead and "always close" deals. Contact management is excellent overall.
N
Norm
01/29/23
Pipe drive keeps me "on track" what I…
Pipe drive keeps me "on track" what I dislike is the constant requests for an upgrade. When I feel it necessary and am more familiar with Pipedrive will make the upgrade. Guess it's like any new product needs some experience first then the next step.
SS
Sachin S
01/29/23
"A CRM that is easily customizable and links well via Zapier"
What do you like best about Pipedrive? Pipedrive is one of the easiest CRMs to use and configure. The simplicity in the UI and the feature-rich options are a great combination. The support chat is awesome and the tutorial videos cannot get easier!
ML
Miglė Lauciūtė
01/29/23
Great customer support
Great customer support - they reached out and offered us an additional discount. Thanks!
JV
Jean Villard
01/28/23
Omea review
The sales owner of my account was really convincing, available and precise. He answered all my questions with details. Thank you Thomas for your help.
MM
Megan M
01/27/23
"Simple to use and comparable to other crm platforms."
What do you like best about Pipedrive? I like the activity setting ability that syncs with my google calendar. Helpful for organization. I think the layout is user friendly overall and was super easy to learn.
CC
Chelsea C
01/26/23
Stephani is a great resource!
Stephani was incredibly helpful in answering my questions, talking me through how to optimize our use of the platform, and was very responsive to messaging. I feel much more prepared to use the platform.
AJ
Anthony James
01/26/23
Paola Edwards Was Awesome!
Paola Edwards was very responsive although my inquiry about Pipedrive took a good deal of time to finally reach her. Paola was very informative and helpful and had great follow through.
MT
Mitch Trale
01/26/23
try the relationship
Date of experience: January 27, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].