9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 621-630 out of 3076
DR
Deeply Rooted Music School
01/26/23
Best software and customer support!
Pipedrive not only has been the most user-friendly experience, but their customer support is top notch! We were able to have one-on-one support via a zoom session for an introduction, and every question we’ve had has been answered same-day online. Highly recommend!
GG
Guillaume Garreau
01/25/23
Very convenient for scale-ups
Very easy to get started, especially for small company
MP
Mitisha Patel
01/24/23
Easy to use, great results!
Our Company has never used a CRM before and after some research stumbled upon Pipedrive. It’s easy to use and understand that my entire sales team across multiple businesses has began using it. The management team is very impressed and we use the dashboard to track what new leads are coming through and potential clients. Overall I am very happy with the software, it has greatly increased our sales team efficiencies.
D
Dustin
01/23/23
Very knowledgeable staff and easy to…
Very knowledgeable staff and easy to answer all of my questions. This system helps keeps my team on track!
KC
kati Cutshall
01/23/23
My meeting with Andres was fantastic
My meeting with Andres was fantastic. He had graciously rescheduled when I couldn't attend the original meeting last week. I didn't know everything I needed to ask so Andres listened to my goals and then customized the meeting to show me features that could improve my experience. I was so impressed with the level of care and service I received and will be referring everyone I know to Pipedrive!
FR
Fabiano Rodriguez
01/22/23
Great CRM for the pricing tiers.
Our real estate investment company uses pipedrive daily. We've been able to build multiple automations into this CRM that make it even better for us. It is easy to use and intuitive. The only thing that could make this better would be the ability to have conditional formatting fields that are hidden or shown from view depending on user input.
SU
Spencer Uyleman
01/22/23
Easy to use
Very easy and intuitive interface for even our most technologically challenged team members. Setup and automations are seamless, and worked great for all of our purposes. Couldn’t be more happy. Completely replaced our other CRM.
HH
Holly Hirst
01/22/23
brilliant CRM for my sales needs
brilliant CRM for my sales needs. my advisors Shanice and Luis were beyond helpful. absolutely reccomend
OS
Otavio Soares
01/22/23
It´s very intuitive
Great solution
GC
Gunter, CEO
01/21/23
Pipedrive is a great tool which is very versatile.
Pipedrive is a great tool which helps us to improve customer relation and to push sales. Starting from 2014 with one of our companies we have spread out Pipedrive in all 3 companies of us now. The same tool in different industries - from IT to trading company and now also in our company doing in chemical industry.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].