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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 591-600 out of 3076

S

Sanaa

02/19/23

5 out of 5

Paola is very helpful

Paola is very helpful. Thank you!

S

Sanaa

02/19/23

5 out of 5

Paola is very helpful

Paola is very helpful. Thank you!

IA

Irmak A

02/16/23

5 out of 5

"A Flexible Powerful CRM Program"

What do you like best about Pipedrive? It is especially important that we can customize processes the way we want. It's also great to be able to move offers or requests between streams using drag and drop.

IA

Irmak A

02/16/23

5 out of 5

"A Flexible Powerful CRM Program"

What do you like best about Pipedrive? It is especially important that we can customize processes the way we want. It's also great to be able to move offers or requests between streams using drag and drop.

IE

Ilyass Essoudaigui

02/15/23

5 out of 5

Simple CRM

I've been using PD with 3 differents startups. When I started with my new company it was obvious to use PD. An easy CRM

IE

Ilyass Essoudaigui

02/15/23

5 out of 5

Simple CRM

I've been using PD with 3 differents startups. When I started with my new company it was obvious to use PD. An easy CRM

AO

Ahmed O

02/14/23

5 out of 5

Very nice and complete tool.

Date of experience: February 15, 2023

AO

Ahmed O

02/14/23

5 out of 5

Very nice and complete tool.

Date of experience: February 15, 2023

AR

Alex Recouso

02/14/23

5 out of 5

Perfect CRM

Exactly what we needed to scale our sale efforts

AG

Ali Gordon

02/14/23

5 out of 5

We have had a brilliant experience…

We have had a brilliant experience migrating over to PipeDrive. Just completed a call to get started and really friendly and helpful service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].