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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 581-590 out of 3076

PD

Petar Donić

03/01/23

5 out of 5

André Augusto was very kind & followed…

André Augusto was very kind & followed up consistently.

PD

Petar Donić

03/01/23

5 out of 5

André Augusto was very kind & followed…

André Augusto was very kind & followed up consistently.

SV

Santiago Vilar

02/28/23

5 out of 5

The first step

Finally I can have all my sales information sorted and I Can access it quickly. This is the first step to a future inbound marketing plan.

AS

Adam Skasik

02/28/23

5 out of 5

Take the time to listen

Pipeline team person Garrett P walked me through everything and showed me the best ways to allow the software to work for me.

S

Shawn

02/28/23

5 out of 5

Excellent product

Excellent product, excellent customer service, and boundless potential!

S

Shawn

02/28/23

5 out of 5

Excellent product

Excellent product, excellent customer service, and boundless potential!

AS

Adam Skasik

02/28/23

5 out of 5

Take the time to listen

Pipeline team person Garrett P walked me through everything and showed me the best ways to allow the software to work for me.

SV

Santiago Vilar

02/28/23

5 out of 5

The first step

Finally I can have all my sales information sorted and I Can access it quickly. This is the first step to a future inbound marketing plan.

ER

Eirikur R

02/26/23

5 out of 5

The right CRM system for our small/mid size company

After reviewing couple of online CRM systems and setting up and testing two of them we decided to choose Pipedrive. The main reason was the easy to use interfaces and powerful engine underneath which catered for our need as small/mid size company. Other factor that contributed to the decision was the price compared to what the system has to offer.

ER

Eirikur R

02/26/23

5 out of 5

The right CRM system for our small/mid size company

After reviewing couple of online CRM systems and setting up and testing two of them we decided to choose Pipedrive. The main reason was the easy to use interfaces and powerful engine underneath which catered for our need as small/mid size company. Other factor that contributed to the decision was the price compared to what the system has to offer.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].