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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 541-550 out of 3076

BA

Benjamin A

04/04/23

5 out of 5

"Easy to understand and efficient"

What do you like best about Pipedrive? I find the user interface user-friendly, the available choices to be versatile, and the lead's potential for growth at each stage impressive. Overall, I am pretty satisfied with everything.

EF

Erika Ferko

04/04/23

5 out of 5

Pipedrive is awesome

Pipedrive itself is great to use. I really appreciated Joana taking the time to answer our questions and giving us tips on how to use it based on our specific needs. I can't wait to start taking full advantage of everything it has to offer.

DC

DONIPI COMPANY LIMITED

04/04/23

5 out of 5

Features and easily to use

Features and easily to use, friendly interface

CC

Comercial comercial

04/03/23

5 out of 5

Fine much good

Date of experience: April 04, 2023

A

Aleksandra

04/03/23

5 out of 5

helpfull project

Date of experience: April 04, 2023

A

Aimee

04/03/23

5 out of 5

Informative & Helpful

Stephani was very informative and helpful during our demo. She was patient and answered all of our questions.

JH

Jessica H

03/31/23

5 out of 5

"Very easy to use and keep track of leads generated as they would turn into sales"

What do you like best about Pipedrive? I liked that it tracked the whole time frame of your lead from the initial call all the way to getting the contract signed or payment. It made it easier to track leads!

M

Marwen

03/31/23

5 out of 5

Great program and great support

Date of experience: April 01, 2023

BD

Bryan Dern

03/30/23

5 out of 5

Helps me keep track

I see too many prospects weekly to keep track. Its great that I can tag related documents, tasks, notes, and pipeline progress to all of them. It helps me be personable during each of my follow ups.

RF

Rob Fry

03/30/23

5 out of 5

The team at PipeDrive was great.

The team at PipeDrive was exceedingly supportive, flexible, and knowledgeable. My 2 week trial was extended several times, allowing me the latitude to fully investigate the platform and arrived at a well informed decision to adopt it!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].