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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 531-540 out of 3076

M

Maria

04/13/23

5 out of 5

Happy to start building my business and scale it up with Pipedrive

I really like the interface, it seems more user-friendly, however, I need to allocate more time and discover all the functionalities that Pipedrive provides. Moreover, what made me decide to take Pipedrive is the Customer experience they provide. They really care about the users and try to help them as much as possible. I chose Pipedrive because I know they'll be there to help me anytime.

BH

Bron Hoz

04/13/23

5 out of 5

Friendly and Effective

They guided me throughout the entire process and provided detailed and insightful information and recommendations about the plans suitable for our company. The representative was always friendly and promptly addressed any questions or issues that I had.

PM

Pedro Machado Mendes

04/11/23

5 out of 5

Pipedrive Review

The platform is easy to use, helps a lot especially for small businesses like mine and until now I've received the best support.

RF

Rémy Fréjaville

04/11/23

5 out of 5

easy to use and quick support

easy to use and quick contact received to help for a training

JP

Jess Podgajny

04/11/23

5 out of 5

Pipedrive makes it easy to organize…

Pipedrive makes it easy to organize leads and drive our business forward.

PU

Pipedrive user

04/11/23

5 out of 5

Good experience

It was easy to sign up for a free trial and the account executive (Stephani Anglada) was helpful, prompt in responses, knowledgeable, and easy to work with. The product fits our needs very well and is flexible. I would prefer the product be a little less expensive and the knowledge base a little more expansive.

SS

Stefanie Stevens

04/09/23

5 out of 5

Great all around!

Great all around. Good integrations and add-ons as well as super user friendly. Pipedrive team is supportive and responsive whenever needed.

DM

Dillon Massie

04/05/23

5 out of 5

good walk through

good walk through. message was clear and professional.

M

Meeri

04/05/23

5 out of 5

That I could ask direct questions from…

That I could ask direct questions from a real person and get answers.

AM

Arcadi Mayor

04/04/23

5 out of 5

As a user of Pipedrive

As a user of Pipedrive, I can personally vouch for this outstanding CRM. With its affordable pricing and exceptional customer service across all channels, it has truly exceeded my expectations. The user-friendly interface and robust features make it an indispensable tool for businesses of all sizes, including my own. Additionally, the seamless integration with other popular software applications enhances its versatility, making it a must-have for any organization looking to streamline their ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].