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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 491-500 out of 3076

GL

Greg L

05/24/23

5 out of 5

Super smart tool !

Date of experience: May 25, 2023

ID

Itai Dizha

05/23/23

5 out of 5

Cimas

I had assistance when I needed it and Juliana would promptly respond regardless of the differences in our different timezones

CG

César González / CB Cumple

05/22/23

5 out of 5

Great assistance

The prompt assistance received while I was (and still am) trying the app. Juliana is great, she offered customized solutions and good examples on how to get the best from Pipedrive

E

Eric

05/22/23

5 out of 5

Pipedrive- A sales solution

Pipedrive is a complicated product, and it requires patience to explain, as well as understand. Paola was able to get TLC on board not only with a discount, but also by clearing away the confusion. Our company had a desire to bring in a CRM that would integrate with our other platforms. we’re very happy with the outcome so far.

M

Mikołaj

05/21/23

5 out of 5

Fast answer for question

Fast answer for question. Nice Telephone contact. Force Sales help Just on chat, help by Phone is available on higher plans . Cool Team helpful.

WA

Wendy Adams

05/18/23

5 out of 5

Great experience with Pipedrive & AM

My account manager, Joana was super helpful with my questions. She showed me all the features and it was easy to learn the process. It works for what I needed to stay organized. So far, I really like Pipedrive for sales- its easy to use and integrate! I recommend the trial version to see if its for you.

BO

Brian O'Donnell

05/16/23

5 out of 5

Made life easier

I have been using pipedrive for the past 2 years and I have made my life soo much easier. I just started a new pipedrive for my new company and it is working amazing

AG

Alonso Gonzalez Arbulu

05/16/23

5 out of 5

Juliana was always willing to assist at…

Juliana was always willing to assist at any time. She was always super helpful and quick to respond. I am very grateful for all your efforts and support with the management.

ZB

Zachary Borja

05/16/23

5 out of 5

Works great so far

No issues, easy to use and integrates into email well.

F

Freddie

05/15/23

5 out of 5

A two-week demo is a good amount to…

A two-week demo is a good amount to test the functionality of Pipedrive. At the end of the demo, Andres from Pipedrive answered any doubts and went through the different plans.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].