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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 31-40 out of 3076

ED

Edil D.

05/22/26

5 out of 5

What do you like best about Pipedrive?It has an excellent experience, very intuitive. I think it could have more integrations. The performance is very good. However, it is a bit expensive and doesn't have a free tier, which is bad, but the subscription is worth it. The support is top-notch, incredibly good. And I haven't had time to use the AI yet. I think they could make it more AI native.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?Yes, it's that Pipedrive ...

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GP

Grishma P.

05/22/26

5 out of 5

What do you like best about Pipedrive?Adding contacts and leads in Pipedrive is super easy, and converting leads to deals can be done in 1 click. Also, seeing every deal on one dashboard is great! I would also like to point out how easy the integration process is. Intelligent tracking of day-to-day activities optimizes sales performance. From a pricing point of view, I would say it is value for money.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?As of now I ...

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MS

Matthew S.

05/21/26

5 out of 5

What do you like best about Pipedrive?Easy to use. No complicated setup. Very straightforward. The system works quickly, the price compared to other systems is competitive.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?Some of the setup suggestions were not helpful.Review collected by and hosted on G2.com.

JC

John C.

05/20/26

3.5 out of 5

What do you like best about Pipedrive? Provides quick snapshot of my day and the tasks I have. Allows for easy personalization so that I can see my data in the way that helps me the most. Great value as a full functioning CRM platform at a very competitive price. Utilizes APP integration and AI to provide more functionality What do you dislike about Pipedrive? Onboarding was not as comprehensive as I had hoped. Also, migrating data from one PipeDrive account to another was incredibly ...

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VU

Verified User in Translation and Localization

05/20/26

5 out of 5

What do you like best about Pipedrive?It’s very easy for my sales team to use, and it’s made them much more likely to enter their data consistently.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?Connecting with Outlook as easy as with Salesforce. We don’t want to manage our emails inside Pipedrive; we’d rather log only the emails and calendar events that relate to the deals we actually care about.Review collected by and hosted on G2.com.

VU

Verified User in Retail

05/20/26

3 out of 5

What do you like best about Pipedrive?Pipedrive is easy to use, and it has a great design that makes it pleasant to work with.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?Pipedrive doesn’t integrate directly with NetSuite. Would be nice if this feature was added in the future.Review collected by and hosted on G2.com.

VU

Verified User in Marketing and Advertising

05/19/26

3.5 out of 5

What do you like best about Pipedrive?nice layout, and is integrated in well structurallyReview collected by and hosted on G2.com.What do you dislike about Pipedrive?doesnt have some intuitive features like easily being able to edit your own title lines on your pipeline, or pulling leads lists easily, etcReview collected by and hosted on G2.com.

MB

mit b.

05/19/26

4 out of 5

What do you like best about Pipedrive?As an avid D365 user, I’ve found that Pipedrive’s processes are much smoother and more streamlined.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?So far, I can’t think of anything I dislike.Review collected by and hosted on G2.com.

VU

Verified User in Oil & Energy

05/19/26

4 out of 5

What do you like best about Pipedrive?The best thing I like about this platform is it how easy it makes our sales pipeline management more effective with the east setup their visual pipeline view is very simple clean and practical and it also allows deals to be moved across stages without much of a complexity it also helps our sales team to clearly understand what are the opportunities need attention and what are the leads and these need follow which are pending in our sales pipeline for a ...

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VP

VINAY P.

05/18/26

5 out of 5

What do you like best about Pipedrive? In my work, I deal with multiple coordination activities, follow-ups, documentation discussions, and tracking tasks across different project stages. What I like most about Pipedrive is the visual pipeline structure because it makes it easier to track ongoing activities instead of manually maintaining follow-up status in spreadsheets or scattered emails.For example, during vendor coordination and project-related follow-ups, I used the activity reminders ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].