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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 41-50 out of 3076

ML

Mohamed L.

05/17/26

4.5 out of 5

What do you like best about Pipedrive?Very easy to setup and start as an organization. The customization level is very nice. The interface is very easy to navigate and the number of integrations available are quite strong. When it comes to performance, it has been steady. The pricing is convenient based on the needs thanks to the variety of sub plans. The AI connector with claude has been amazingReview collected by and hosted on G2.com.What do you dislike about Pipedrive?Nothing major. ...

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VU

Verified User in Consumer Services

05/17/26

5 out of 5

What do you like best about Pipedrive?Switched form vanillasoft to pipedrive and the best thing is that if I miss a day of work any calls, tasks, demos or events set for the day I was absent are still available to meReview collected by and hosted on G2.com.What do you dislike about Pipedrive?when completing a call i get a pop up to schedule next activity if i do anything other than the hours or days suggested it doesn’t show up on my calendarReview collected by and hosted on G2.com.

VU

Verified User in Media Production

05/15/26

4.5 out of 5

What do you like best about Pipedrive?How it helps to schedule my day and weekReview collected by and hosted on G2.com.What do you dislike about Pipedrive?The uploading, can take some time and runs a little slowReview collected by and hosted on G2.com.

TA

Tosin A.

05/14/26

4.5 out of 5

What do you like best about Pipedrive?Simple interface, appealing interface and ability to integrate emailReview collected by and hosted on G2.com.What do you dislike about Pipedrive?The Linkedln feature should be free, and there should be ai integrated automation responses to leads and clientsReview collected by and hosted on G2.com.

AT

Ali T.

05/13/26

4.5 out of 5

What do you like best about Pipedrive?The best thing about Pipedrive is that it offers all the solutions needed for a CRM in a single platform.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?I mean, the focus on SMB feels less relevant now.Review collected by and hosted on G2.com.

A

Ajay R.

05/11/26

5 out of 5

What do you like best about Pipedrive?The interface is clean, fast, and user-friendly for a beginner. The drag-and-drop pipelines make it simple to manage everything, and at a glance I can see every deal and its position. It’s also easy to check follow-ups, calls, and email.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?The reporting and analytics dashboard is pretty basic. Also, sometimes emails get delayed, which can be frustrating.Review collected by and ...

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SB

Steven B.

05/01/26

5 out of 5

What do you like best about Pipedrive? I like that Pipedrive links emails to deals and offers deal tracking. The integration with Slack and Trello is particularly useful. I appreciate how one click when a deal is won can trigger Project Set Up in Trello. The initial setup was easy, and that made getting started with Pipedrive straightforward. What do you dislike about Pipedrive? Emails don't always get attached to deals when sent in Google Mail, and I have to re-sync often. The scheduling ...

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EC

Emmanuel C. J.

04/28/26

4.5 out of 5

What do you like best about Pipedrive? What I like most about Pipedrive is how easy it is to use. The visual pipeline makes it straightforward to track deals and quickly see exactly where each opportunity stands. It keeps everything organized, rom follow-ups to client information,without ever feeling complicated or overwhelming. I also appreciate how it saves time by automating repetitive tasks, which allows the sales team to spend more time building relationships and closing deals. What ...

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JR

Jessica R.

04/24/26

4.5 out of 5

What do you like best about Pipedrive?Ease of importing contacts. Great customer service.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?Nothing has been an issue. We are liking the software thus far.Review collected by and hosted on G2.com.

SR

Simon R.

03/26/26

4.5 out of 5

What do you like best about Pipedrive? As the CRM Owner in my company, I use Pipedrive very intensively every day and am always impressed by the well-thought-out data logic and the structure of the system. It is fundamentally clear and intuitively designed and structured, making it very user-friendly. Clear sales funnels, straightforward analysis tools, and easy access to the linked elements of a deal are everything most sales employees need. Implementing Pipedrive into an existing team is ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].