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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 241-250 out of 2966

AS

Atif Sattar

10/11/23

5 out of 5

Garrett was phenomenal

Garrett was phenomenal, he was instrumental in helping us get Pipedrive setup. Instead of focusing on making the sale he instead focused on understanding what we needed and helping us find work arounds. He did not hesitate anytime we had questions or join us on interactive calls.

MZ

Marcello Z

10/10/23

5 out of 5

"Pipe Drive is an awesome program and helps me be organized for commercial lending"

What do you like best about Pipedrive? very easy to use and understand. Projects are great to use and has great features. Customer support is great. What do you dislike about Pipedrive?

TC

Trevor C

10/10/23

5 out of 5

"An effective, easy to use CRM that does not break the bank."

What do you like best about Pipedrive? Simple to use, fast speeds in the browser and the mobile app is just as good. What do you dislike about Pipedrive?

DB

Driss B

10/10/23

5 out of 5

"Really Organized and Efficient"

What do you like best about Pipedrive? The activities which are really helpful in organising my day. What do you dislike about Pipedrive?

KM

Katie M

10/10/23

5 out of 5

"Pipedrive for Sports Business"

What do you like best about Pipedrive? Our company has sales reps all across the US and we can use one system but have data organized based on each property location.

AU

Anonymous User

10/10/23

5 out of 5

"Pipe Drive one of those most convenient ways to handle calls and keep track of them in the industry."

What do you like best about Pipedrive? It's intuitiveness, as it makes my life a lot easier, knowing everything is noted and it's in sync with my google calendar to ensure I don't miss a beat

DD

Dan Dass M

10/10/23

5 out of 5

"Excellent support, easy analytics, easy workflow"

What do you like best about Pipedrive? Support was excellent throught the integration, contact data upload and management, it also have lots of documentation to help understand its workflow. Sotware is easy to use, offer automation, forcasting, intigrations and scalling capabilities. Overall a great tool.

AU

Anonymous User

10/10/23

5 out of 5

"excellent platform to grow and nurture opportunities"

What do you like best about Pipedrive? I love how customisable it is, the insites tab is super helpful What do you dislike about Pipedrive?

AU

Anonymous User

10/10/23

5 out of 5

"Great system, easy to look at and understand"

What do you like best about Pipedrive? Its useful as you can look at the big picture, so i can see all my deals on one page and where each is up to. You can make ammendments to different parts meaning you can make it easier to each user in different ways.

CC

Cedric C

10/10/23

5 out of 5

"Working in Pipedrive"

What do you like best about Pipedrive? The way it tracks your work flow and how it intergrates into IE. What do you dislike about Pipedrive?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].