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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 251-260 out of 3076

M

Martin

01/16/24

5 out of 5

Great CRM tool with great support

Very fast and easy onboarding. A lot of follow-ups during the trial period and an easy and fast help system through build in support chat. CRM software is great, very simple and useful with a lot of customisation.

NS

Noman Saleem

01/15/24

5 out of 5

Awesome Experience!

Shanice, our sales rep was awesome. From the start to the demo and beyond she was a great help and guide. We were looking at multiple options but she made our decision very easy by just being so informative and helpful. If the rest of the Pipedrive team is as good as Shanice I see Pipedrive soaring to great heights.

BD

Błażej Dziuk

01/14/24

5 out of 5

The only one for me

PIPEDRIVE is a great tool for anyone who cherishes UX and seamlessness in using daily work tools. I've been through a lot of CRMs, but Pipedrive is the only one that supports Your work...not adds to it

LK

Liza Kholod

01/09/24

5 out of 5

I love Pipedrive for it's UX/UI

I love Pipedrive for it's UX/UI, as well as its responsive and helpful support.

SM

Stuart Muir

01/09/24

5 out of 5

Very helpful team.

The process has been very slick. The software is good but the assistance from staff is great.

RJ

Robert Jones

01/09/24

5 out of 5

Shanice was extremely helpful and…

Shanice was extremely helpful and responsive to my requests. She was the main reason why Pipedrive stood out vs competitors and assisted greatly in setup

SR

Sara R, Sweden

01/08/24

5 out of 5

Very satisfied customer

We’re just getting started but so far the support and help from the support team has been excellent. Migration from our old crm has been pain free thanks to them. First impression is that Pipedrive is a really easy to use system.

CS

Chris Sulman

01/08/24

5 out of 5

Recommended by a colleague - made the right choice.

Recommended by a colleague. In our organisation, we all decide how we run our own business, so it's important that I pick the right software for prospecting. I found Pipedrive immediately intuitive and very easy to find my way around. Price options are great - you can get the 'bare bones' system for £20-odd per month which gives you the basic CRM with some functionality - great for if you just need somewhere to prospect from and have in-house systems to cope the everything else. there are ...

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A

Alex

01/07/24

5 out of 5

My experience with Pipedrive has been…

My experience with Pipedrive has been extremely positive. Joshua has been exceptionally supportive in setting up our profile and ensuring that we comprehend all the functions to maximize our utilization of the platform. I'd recommend Pipedrive to others.

GP

Guénolé Palud

01/07/24

5 out of 5

Perfect for fast results !

PipeDrive is the perfect tool for small businesses who want to deploy a GRC in a very short time frame in order to quickly obtain results !

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].